What our customers say
Thank you for your help in making our once in a lifetime trip to China so special. We returned safely and have recuperated from the time change. Here is our brief evaluation of the trip.
We appreciated always having the guides present upon our arrivals in the different cities. We also were very pleased with the accommodations both in terms of locations, cleanliness and amenities, perhaps with the exception of the cruise ship Victoria which has seen better days. The food was fine though we noticed the chosen establishments catered to tourist almost exclusively and the menus were very similar from one place to another. A little more variety and choice would have been appreciated. The breakfasts at the hotels were great!
Our guides in Xian and Guilin were excellent. They knew so much about history and culture and customs and were enthusiastic about their job. Lee in particular in Guilin was with us from early morning to late evening. Our guide in Chongqing was with us for only a few hours and was quite busy doing business on his cell phone so we learned very little from him though he did take us to the designated areas on the itinerary.
Our guides in Shanghai (turned out we had 2) were fine. They tried to accommodate our requests to the best of their ability.
The itinerary seems to cover the areas quite well. We did get to see a lot and were busy the whole time. It was nice to have free days in both Beijing and Shanghai.
Thank you again.
Art & Louise Grim
We had a great time with all visits and enjoyed meeting the guides and drivers with very nice people in Xian, Guilin and Shanghai where the interaction was excellent. I will send you shortly a longer note.
Oct. 12, 2012
Teresa Reviews Tibet Discovery on Trip Advisor:
"Fantástica organización, merece la pena confiar en ellos”
La verdad es que no conocíamos la agencia y nos fiamos de lo que vimos en Internet, algunos foros la recomendaban.
Al principio pagar todo de un tirón antes de ir y sin conocer a fondo la agencia nos supuso un poco de angustia, per de verdad que ha merecido la pena.... Todo ha funcionado como un reloj, bien organizado y sin la más mínima oportunidad a la improvisación. Linda fue nuestro agente de viajes y desde le principio la respuesta a nuestras dudas y preguntas fue inmediata. Los guías buenos, cada uno con sus virtudes, pero en general estupendos. Destacar no obstante a nuestra guía de Pekín, Mai, por su esfuerzo en aprender español para agradarnos. Stela, nuestra guía de Xian por su profesionalidad y conocimientos, finalmente Joanna, nuestra guía de Güillín por su sonrisa y simpatía.
En resumen, os recomiendo esta agencia para vuestros viajes a China.
September 27, 2012
The trip went really well thank you! I had a great time!
September 25, 2012
Yes we all were wary please with your organization. The arrangement with hotel were good to excellent (depending the region) for most of them. We are willing of course to recommend your services to our friends or family; who ever ask about our tour.
Keep the gentle way of dealing with your customers and it will be the improvement in itself. Gana, our guide in Nepal was outstanding and absolutely able to answer any question; we were very impressed by this man.
Best regards to all of you.
Didier & Susi
September 3, 2012
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