What our customers say
Our clients' satisfaction is our top priority, and we take great pride in delivering exceptional travel experiences in Tibet. Here are some testimonials from our valued customers:
It has been almost 2 weeks since we returned from our trip. I would like to comment on a few things:-
1. The trip was very well organized by you and the arrangements were seamless. Everything was as you described. I really appreciate your honest and frank advice. A big thank you to you Wonder!
2. The hotels were much better than we expected. They were clean and well maintained, with good hot showers.
3. Our guides were really excellent and very good people. Although we only had 2 days with Lisa we find her very professional and a nice lady. Our Tibetan guide, DJ, was very knowledgeable and has a good sense of humor. What we really appreciate about DJ was his sense of care and responsibility. When we had some health problems with one of our members, he took care of everything and made most of the decisions for us especially as regards to the ambulance and the hospital arrangements. He was extremely caring which comforted us a lot. All of us think very highly of him.
4. We would also like to praise your company in the way your staff in Lhasa took care of our friend in the hospital. They made all arrangements and one of them even paid the hospital fee for him before we arrived. That was heartwarming and went beyond her responsibility. Fantastic service and care!
All in all, the trip was very well organized and enjoyable. A very big thank you to you, Tibet Discovery staff in Lhasa, Lisa and especially DJ!
Thanks a lot
Michael Lo and friends
November 17, 2016
Overall it was great we had a good time Nepal was great & food very good
China & Tibet was beautiful & very memorable trip & we thank you for arranging it for us!
Tour guides service was great! They did more for us than expected very good & friendly people we just loved them. Guide in Beijing was just wonderful. Drivers great never seen better ones very good, safe & courteous
So as you see overall it was great & very memorable we will never forget this trip thank you again
Thank you very much for all your gifts everyone loves them
Till next time
Wishing you & entire office stuff all the best always
Bogusia
November 4, 2016
Sorry for the delay we have been busy moving...
The trip was fantastic. Ines and I had a wonderful time!
The best part by far was Tendol and Tiley. They were both excellent. Tendol has an incredible knowledge of Buddhism and Tibet and we really enjoyed her telling us all about the area. She was also very helpful and very flexible when it came to things we wanted to see along the way. She is definitely an asset to your company and we hope we get to meet her again someday soon.
Tiley was a great driver. I have had drivers all over and he is very good. We really appreciated him, especially on the curvy mountain pass roads. Again, he is a great asset to your company!!
The itinerary was very good and we really appreciate you helping to set it all up. If we come back to Tibet, we will definitely let you know so that we can have Tendol and Tiley as our guides again.
Thanks very much and all the best!
Bob
October 25, 2016
The trip was amazing. We loved every moment of it. Darji was sweet and knew a lot about the city's and there history. Your service was excellent and i have no feedback. If any wants to go to Tibet i wil send them to you. Best trip I ever made.
Gr Michelle
The following pictures were shared by Mechelle.
Mechelle's Wonderful Journey with Tibet Discovery
October 25, 2016
Sorry sorry sorry for the delay!
I hope you will forgive me after reading my comments :-) Here are the answer to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Cathy was a great travel consultant. Due the time zone shift she always answered me when in Italy was night, but I was sure to find her answer the very early morning when I woke up. She organized for us a very well planned and interesting tour and always tried to please my requests, when possible. Cathy is highly recommended!
2. How’s the service of the tour guides during your whole tour?
Our tour guides were great, we enjoyed very much to get to know actual cheese people and spend with them whole days together.
Here one by one:
Anna (Beijing): our less favorite but still nice. She remembers the explanations by heart but overall she's ok. We had little problems in understanding her English from time to time.
Walder (Xi'an): very professional, perfect English, he always called us with our names, very well prepared. Highly recommended!
Yangtze cruise: on the Century Sun. WONDERFUL.
Zach (Chengdu): a very young and talented boy, was a pleasure I spend with him our time in Chengdu!
Smiley (Guilin): my favorite! In the two days we spent with her, I got to know a wonderful girl and I hope to see her again. Personally, she made me spend my favorite trip in the whole itinerary!
Lee (Zhangjiajie): a quite shy guide, but with time she opened and we had long chats and long walk! She brought us to a wonderful scenic spot, breathtaking!
[About the itinerary in Zhangjiajie, the last day we had a late plane so we have lost half a day with nothing to do but boring]
Laura (Shanghai): this was the most mature guide we had, very professional and nice. We had only one day in Shanghai but she arranged to shorten the whole 2-days itinerary in just one, to allow us to see everything… Amazing!
3. Would you like to recommend our company?
During the booking procedure, I recommended the company to a friend of mine who reserved and travels with you on August, so yes, definitely recommended!
May I add a comment on the hotel? We found all the hotel clean and nice, but let us comment that 4/5 star level is not a western 4/5 star level. The only real 5 star hotel was Sunrise on the Bund in Shanghai. That was great. All the others need to be strongly renovated. In the hotel in Zhanghjiajie the swimming pool was already empty at mid-September, even though it was still warm outside. What a pity...
Thank you again...
All the best,
Alexia and Bruno
The following pictures were shared by Alexia and Bruno.
Alexia's Happy Time in the Great Wall
Amazing Yangtze Cruise
Alexia and Bruno Visited the Oriental Pearl Tower
October 20, 2016
- Check reviews with Photos - Check Handpicked reviews
More about Our Service
Have a question? Get answers from our travel experts soon!
- Your Question:
- Your Name:
- Your Email:
- Submit