What our customers say
Thank you for sending a follow up email. I've been back from China for one week now and have been very busy at work, so I haven't had time to write to you.
I'd be happy to answer your questions anf give you feedback on our tour experience. Below are my answers to your questions.
1. Tour Arrangements:
We had no problems at all with the arrangements of our Tibet tour. The guide and driver were always on time and never late. The itinerary went as planned and we had no problems on the road.
2. Recommending your Services:
I would definitely recommend Tibet Discovery to anyone I know who is travelling to China and/or Tibet.
3. My General Opinion:
I would say that Tibet Discovery is a good company that offers great services at a reasonable price. So my general opinion on Tibet Discovery is positive.
4. Suggestions for Improved Service:
The only problem we encountered was the fact that the Rongbuk Monastery guest house, near Mt. Everest base camp, was closed. We were led to believe that we would be staying there overnight and waking up to see the sunrise at Mt. Everest, but our guide told us it was closed and we had to stay at a hotel far from Mt. Everest. We were disappointed by this, because when we got to Mt. Everest base camp, the weather was bad and we could not see Mt. Everest. If we had stayed at the Rongbuk Monastery guest house, we would have been able to see it the following day. Aside from that, we encountered no problems.
One suggestion I have is for the guide, at some point, make a copy of the Tibet Travel Permit, to give to us. Out flight out of Lhasa was cancelled and when we stayed at the hotel Air China put us in, we were asked to show our Tibet Travel Permit, but we did not have it. They said it was not a problem, but maybe they were just being kind.
5. Pictures/Travel Blogs:
Neither of us will be writing a travel blog about our trip and I may email you some pictures sometime soon, once I've sorted through them.
Hope this feedback is helpful for you, and thanks again for everything!
January 31, 2016
Everything was well-managed. Had a wonderful trip. Thank you.
I have written the review today. Hope you like it.
January 2, 2016
We had a great time, thank you so much for your help!
December 23, 2015
I am back to NYC and can't believe the trip is over. It was so wonderful, and my husband and I felt very sad leaving Tibet. Thank you so much for your help in organizing our trip and for introducing us to our guide and driver. They are delightful people, and it was very enjoyable to explore Tibet with their assistance and guidance.
Please take care!
November 25, 2015
I. June was efficient and prompt considering our time difference. Our Tibet permit arrived at our hotel on time without any problems.
2. Our tour was great, went according to the itinerary.
3. We would definitely recommend this tour company to our friends and relatives for any travel to China or Tibet.
4. Efficient and value for money.
5. We think your service is professional but provides personal service.
6. We will try to send some photos.
Also, our guide DJ was wonderful! Very knowledgeable and passionate about Tibet, friendly, good English, patient while we took so many photos! Because we were only Two people, he was able to take us to some small local places for tea and local food. He also took us to his family home for lunch so we could have a local family experience. Very accommodating!
We would ask specifically for DJ again if we go back to Lhasa!
The driver did fine driving...
Thank you June!
Irwin and Lorna Klassen
November 25, 2015
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