What our customers say
Our clients' satisfaction is our top priority, and we take great pride in delivering exceptional travel experiences in Tibet. Here are some testimonials from our valued customers:
Thank you for the excellent service that you provided to me for my trip through China and Tibet. Your services were extraordinary, helpful, and invaluable. It made my vacation enjoyable, especially in Leshan and Lhasa. My guide in Lhasa, Lakhdon, was great also. She met me at the train station, then showed me around Lhasa, provided useful historical and cultural information and advice, and she dropped me off at the airport upon my departure. You and your company provide excellent service. If possible, please provide me with the email address of your manager, so that I can send them a proper recommendation of your service.
Regards,
Gerald Edwards
November 6, 2014
The arrangements were very good. We were especially impressed by our guide, Oliver Xu who is a fountain of knowledge.
Thanks for all your efforts.
Cathy Parda
October 29, 2014
We came back to Lanzhou yesterday. Thank You, we had a fantastic journey. Everything worked out perfect and we are very satisfied, especially with our guide.
We have about 1000 photos. I will look at them, carefully, when we are at home, and send you some. Tomorrow we are leaving for Sweden.
Best
Lars-Henrik and Jeanette
October 28, 2014
My family and I have got back safely from our trip to Chengdu and Tibet. We thank you for the smooth arrangement.
Our feedback are:
1.How do you think of my service?
-Your service is efficient and excellent. Your replies to our queries are prompt and helpful.
2.How do you think about the tour guide and driver’s service?
-Tour guides are friendly and knowledgeable.
-Tiger was very helpful and accompanied us to a destination even though it was not in the itinerary.
-Cindy who guided us to the Panda Base Research Camp was patient and friendly.
-We have learmt alot about Tibetan culture and Buddhism thru DeQin.
If you have any good suggestions, please feel free to let me know.
-As our arrival was early in the morning, it would have been informative if a city tour of Chengdu is included to introduce us to the city. A whole day free to explore the malls around the hotel is too long and boring.
Regards
Suanne
October 29, 2014
Positive input:
1. Tashi, our second guide, was much more comfortable using English and his Chinese was passable, as Tibetan was his native language. He was also very knowledgeable about Buddhist and Tibetan history. He was punctual and was concerned about our welfare.
2. Our drivers were safe, dependable and on-time.
3. Tashi and the driver seemed to work well together.
4. Tashi suggested we skip the hotel in Lhaste and we returned to stay in Shigatse, a more comfortable hotel driving another 2 hours more on the return trip to Lhasa.
5. Changed the itinerary in Lhasa to visit the Tibetian cultural museum to accommodate a more relaxed pace and we visited Barkor Square on our own.
6. Changed hotel in Lhasa for last night in Tibet.
7. We were mercifully not dragged into tourist shops to buy gifts.
Memorable events and highlights:
1. Soft sleeper train was just about right length at 24 hours, not too long. Unfortunately the train did not stop at any stations for us to take photos or buy food from local vendors.
2. Portola Palace and Jokang Temple were especially majestic and beautiful.
3. Being interviewed for TV news at Norbulingka when the Nepalese ambassador was there.
4. Mt Everest was great.
5. On our last night in Lhasa, we ate at a vegetarian restaurant near Jokang Temple and we circulated around Barkor Square.
Ken Young
Kai-Man Lee
October 16, 2014
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