What our customers say
I have been using Tibet Discovery as my travel agent in China since I first went to that country in 2012, and have made 5 trips since that time for official work and tourism, average three weeks each time, banking on this company for my hotel bookings, airport pickup, purchase of train and air tickets, cruise bookings, and guided tours.
Excellent service. Those of us from Europe, America, or other countries will get pleasant surprises. At least some employees work all their waking hours, and are prompt in replying e-mails. Thus the planning is convenient. Some of us went through a lot of comparison before selecting this company.
Confirmation of our bookings will come to us in e-mail. This electronic copy will suffice for all purposes except train travel. We must produce the original ticket before boarding a train in China. For that, we may go to any one train station, show passport, and obtain all tickets in original.
Once I had to cancel my next day’s guided tour of Shanghai city because of some unforeseen work. At only a few hours’ notice, Tibet Discovery arranged an alternate night-tour for me—unforgettable tour—paid me back in cash the difference in the cost, and reached me to the airport the next day morning.
At another time, I had to cancel 3 train tickets, they have promptly refunded the amount back to my credit card.
These are my experiences. I found the company genuine. There is no deception. I would recommend this travel agent for all travel requirement in China. You may talk to them any time on phone or on Skype. The payment must be made only through PayPal.
June 11, 2014
I wanted to write you anyway and thank you for arranging such a nice trip for us !!
1. We liked all the tour arrangements, only we could have stopped more often in small scenic villages!
2. I already recommended your agency :)
3. We wer generally satisfied with your service
4. The only suggestion is to stop more in small villages and individualize the trip a little bit with these stops
I will convey you some pictures as soon as possible
thank you for everything !!
June 4, 2014
Here in Italy all good.
Many of my friends still ask me about our tour in Tibet. It was an awesome experice!
Enjoy the festival.
May 30, 2014
I am very fine. Thank you for the memorable time in China and Tibet. There a lot of my friend who interested in the trip. So I will pass the information though them. I will get back to you again may be tomorrow.
May 30, 2014
Now I'm in my house in Spain. When you pass the pictures to my computer I'll send you some. Tell me which sites you want them. I've done 1000 photos.
Kathmandu hotel is the World Heritage in Durbar Square. It is quite expensive for what they offer. Almost never have electric light. At least they are friendly.
The trip to China and Tibet was very nice, very friendly guides and everything turned out pretty well. It was tiring but it was worth it.
Thanks for everything, and if you have any suggestions, or anything else, let me know and I send you what I have.
I will recommend your agency to anyone who asks me.
May 23, 2014
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