What our customers say
All well from Hong Kong - The group has just finished the Hong Kong tour (another great guide apparently - I did not go - have been here previously).
So THANK YOU so much for all you (& Tibet Discovery) did re the set up, planning and background work -
It has been a memorable trip for all of us and overall we are extremely satisfied customers.
All the guides you supplied for the group individual tours were excellent -
“DJ” (Duang Juong) in Tibet (and I note here Tibet was the real reason for us doing the trip - and it exceeded all expectations)
- DJ had excellent English and was full of information and happy to discuss what the Chinese may consider “sensitive” - he did this really well (from a Chinese govt perspective) and we came away with a more positive attitude to China’s presence in Tibet - yes we know Tibet is an autonomous region of China - and it seems if the Chinese government continues to support and allow the region and its people to develop as we observed we are sure any historical differences may pass with time.
Any way, hotels ( & food) in Tibet were very good and totally acceptable - EXCEPT "Rongbuk guesthouse" - although we noted all accommodation and food here were sub-standard (surprised the Chinese government has not corrected this already - but understand there are altitude & isolation constraints ).
A note for you here - we had done a lot of altitude preparation in Nepal - but still struggled with the conditions - all tourists coming from Katmandu to Lhasa need to be very, very aware of this and need to be well prepared.
“Walden” - in Xi’an was outstanding!!!!! A highly engaging and a very intelligent young man - we wish him well in his guiding career - He is very talented (make sure you use his abilities).
“Helen” (Jueng Wai) - in Shanghai again fully engaging with good English an excellent guide - Like Walden made our tour exceptional.
“Faye" in Yichang was also good with very good English and happy to answer all our questions.
Similarly “David” in Chongqing and “Evelyn” in Guilin showed their love of their cities and with very good English did everything to show us the best of their home towns.
We loved all the train travel - it is awesome infrastructure which will serve China well and you can be very proud of the system - pity we can not do similar in Australia. But you need to inform tourists the transfers can not get you close to the trains (security tighter than airports) - so you need to carry bags (we didn’t have “rolling bags” or use porters.
So again Thank you - we will and are very happy to recommend Tibet Discovery (and you Wendy) to any one interested travelling in Tibet and China.
A quick post script to our trip - We went to the Hong Kong light & sound show last night - We all agreed the boat cruise watching the lights in Shanghai - was MUCH BETTER -
1st place Shanghai
2nd place Hong Kong
although Guilin’s Light show was the very BEST
Wishing you well
May 28, 2018
Thank you so much for all you did for us while we was in China and Tibet, and thank you so much for the gift. It was great to meet you. We had a wonderful last few days with Angela in Xian.
We arrived home in America in the very early hours of this morning. Once we have recovered a little from the jet lag and had a few days to feel normal we will indeed write reviews about our stay.
Thanks again for all your help.
Renier and Samantha Steyn
May 6, 2018
We just returned last night from our China-Nepal-Bhutan trip and wanted to say thanks for organizing the trip of a lifetime for us.
This trip truly was spectacular. The guides were all excellent and flexible and extremely helpful. The sights were everything we hoped for and more. We loved the hotels overall and they were exactly the type we would have chosen ourselves - most were right in the heart of the best locations with local flavor and character. The travel arrangements and vehicles were comfortable and of good quality throughout.
The only small flaw in the itinerary was the guest house in Kyirong at the China-Nepal border. We realize it probably is hard to find updated accommodations there. The guest house was not even close to the standard of the other accommodations in the itinerary. It was about a one star compared to the others that were three stars. Our advice is to either find some place different for your clients or else warn them in the itinerary that the guest house is not up to standard which cannot be helped in that area.
Despite that small flaw, everything else in the itinerary was spot on for us.
Thanks very much for all you did to make this such a special trip!
Adam and Lori Boone
May 4, 2018
You service was great. The guide was excellent. He was always on time and new about Tibet a lot. The car was very clean. I will recommend your tour to my friends. If I return I will hire your services again.
April 24, 2018
Thank you very much for your email. We did complete the tour and had a wonderful time. Everything went smoothly and most of the tour guides were wonderful and excellent. The hotels for the most part were pretty good, though I think some of the breakfasts at the hotels could use some improvement. The lunches that the company suggested were also pretty good, though for we would have like more local restaurants rather than food at a hotel/spa.
I believe we completed all the surveys that each tour guide provided us. We really thought that Tibet Discovery was wonderful and we will definitely use it again. It’s funny that you write because we were thinking about out next vacation for next year. We are looking at two possibilities. We are looking at doing Southeast Asia (Vietnam, Cambodia, and Thailand) or I was going to ask you again if you might be able to help me look at an itinerary and cost for the following trips that I found on the website…
We were thinking about combining these two packages that you have and would like information on the logistics of it:
10 Days Yunnan Tibet Discovery Tour
13 Days Valuable Tibet Mt. Kailash Kora Adventure Tour
Thank you so much!
April 24, 2018
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