Hi Judy,
We enjoyed our tibet tour and are happy to have been visiting Tibet... We thank you for your assistance and don t have bad thing to say about tibet discovery agency but we feel your Lhassa agency was not up to the task.
We are just disappointed with the trouble that both our excellent guide and driver had to overcome for some permit and room booking which hadn t been done or at least done properly by your lhasa agency. If not for us, it is unacceptable for them 2 to run after our everest permit or to arrive at hotels and being told that no room was registered for all of us as it happened for both nights in Shigatse. Yesterday night was a lot of trouble for them to find us a hotel. Guide and driver did an excellent job even if we were all tired.
We confirmed the trip early enough so all should have been booked and secured by the time we got here by your lhassa agency.
I beleive this is subject to compensation for us because we told you we were happy with your assistance and building of the organisation for this trip and so we decided to pay more money to confirm the trip with you Judy rather than the competitor for the same schedule, which didn t come cheap.
And for you to enhance the quality of your partner in Lhassa.
I am looking forward to reading you once back in Shanghai on 4th August and wish you a good evening.
Best regards
Hermann
More about Our Service
Prefer to tailor a trip that totally suits your requirements and interests? Our 20+ professional, helpful and friendly travel experts are ready to help! Tell us your needs, and one of our experts will get to you with trip details within 0.5~23.5 hrs. You can also call us at 86-28-85227275 / 86-28-85223672.
Karen
Wonder
Jack
Rita
Johnson
Vivien
Wing
Ariel
Leo
Tracy
Evelyn
April
Phoebe
Samantha
Amber
Felix
SeanOur specialists are always ready to help!
Have a question? Get answers from our travel experts soon!
- Your Question:
- Your Name:
- Your Email:
- Submit
