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Dear Lyn,

Thank you for your email.

It was indeed a memorable holiday for us, which I would say everything went well according to plan.

Thank you for your kind assistance and arrangements for this holiday, and yes I would certainly recommend you to my friends if they do intend to tour China.

Best regards

Eddie


May 5, 2017

Catherine,

Replies to Questions 1-4

1) Yes --your travel agent was very efficient .She helped us thru our Travel and Visa problems in the months before our trip and ensured Tibet  Entry Permit was at our Chinese Hotel upon arrival.

---we had numerous emails on Tibet entry from Nepal or China, and she handled them well.

2) We were happy with our tour arrangements from Airport Pickup to Train arrival in  Chengdu....our Hotels were excellent and our Guide and Driver were very efficient.

3) Yes---We would recommend your company to anyone wishing to visit China and its Territories.

4) Yes----you can use our comments

Thanks for your assistance and advice

Norm and Denise


May 7, 2017

Hi Lyn,

My tour of Lhasa was great . Your guide and driver were amazing , hotel and staff were perfect and tour schedule and sites visited were just right . I will definitely share with my friends and recommend your office to all. Thank you for organizing this tour for me and when I'm ready to visit China I will contact you for sure

Boris


April 25, 2017

Hi Wendy,

We both got home safe and sound and I've already resumed work on Monday 10 April.

Unfortunately, we have both experienced extreme altitude sickness. Gilbert had to go to hospital and had stayed in hotel room for at least two and a half day. He made an effort to visit the Jokhang temple before we left Tibet.

As for me, I thought I was going to die on the mountain. My blood pressure shot to 165/107.....,the doctor on site was really worried. It did not stop me from visiting the monasteries or the Potala. All I can suggest for your future guests is that you make them aware of the danger of altitude sickness and that your future clients document themselves about the risks. Apart from that issue, my husband and I have been over the moon to have met with Lucia in Xian, she has been the utmost guide and friend throughout our stay in Xian. She is an outstanding asset to your company. In Beijing, Jason had been very accommodating. He contributed his utmost to make our experience the very best. In Tibet, we felt that without our guide, we might have not recovered the quickest way. I recommend our guide as the most helpful and friendly Tibetan person I have ever met.

Love always. Wendy. Cheers

Genevieve


April 14, 2017

Hi Bertina,

Sorry forgot to send the pictures to you. 

Regards,

Jeff

The following pictures were shared by Jeff.

Jeff enjoyed that pleasant journey


February 21, 2017

Hi Bertina,

Thanks for your e-mail. We enjoyed our trip to Tibet a lot and had a very good time - also thanks to your wonderful guide who was very kind, helpful and professional. We had a great time with her! Attached you can see a photo of us in front of Potala palace.

Best regards,

Sven

The following pictures were shared by Sven.

Potala Palace


February 6, 2017

Hi Bertina,

I have already returned back to Taiwan. I thought the tour was great and we both really enjoyed Tibet! As for sharing pictures, what sort of pictures are you looking for?

Regards,

Jeff


February 4, 2017

Hi Johnson,

I am doing fine. Hope you well too

The tour was fantastic I had a wonderful time.

I answered the questions below and attached some Picts. Hope they work for you.

1. Yes. Johnson not only was patient but very helpful with all my concerns about the trip. He also made many suggestions to facilitate my vacation.

2. Very well. Everything went smoothly

3. Absolutely your company not only gave a great value package but a quality one.

4. Excellent service with flexibility and understanding.

5. No, I have no suggestion or complains.

6. Yes. You can use my comments and photos

Thank you for all your help

Virginia

The following pictures were shared by Virginia.

Night View of the Holy Potala Palace

Virginia's Great Time in Jokhang Temple

Virginia Visited Karuola Glacier


January 4, 2016

Dear Catherine,

Everything went well and in order.

Many thanks for your help, guidance and quick responses.

Now we are in Chengdu.

Best regards,

Fabian


December 2, 2016

Dear Catherine,

I was fully satisfied concerning your question under point 1. The tour arrangements you made for me were wonderfull and I will certainly recommend your service to other people and in fact I did already so. You may use my comment and photos. I will send you some by means of a separate e-mail.

I was very satisfied with the services of your company and of yourself. I have a few suggestion that will make things better understandable for other people.  Inform them that they have to change the electric train halfway the the route to Lhase and that they have the copy of the Tibet Entry Permit with the train tickets because the have to show the permit several times during the voyage.  The hotel in Lhasa gave us a room with a leaking shower and so much that the wall outside the shower got wet. And the airconditioning did not work. We informed the hotel over these two things.

In Xian I was very disappointent that we first were brought to a factory annex shop that was making terracotta warriors and selling them together with all kind of other things I did not come to Xian to see and attend this shop I came to see as much and as long as possible from the terracotta army.

I was very surprised that during the Xian part every day a lunch was included in the trip. You did not tell us that this was part of the trip. So it was a surprise for us especially because we got very nice and fine Chinese meals

It seems perhaps now that I was not satisfied about the arrangements, but that is not true.

I had a wonderfull trip and I was very happy with your suggestions and your help, we had during the two parts of our trip really very nice guides.

And our Xian hotel was really top of the bill, extremely good and very helpfull and nice  The electronic train tickets were very easy changed in real train tickets at the English spoken ticket desk from the main Railway station in Shanghai ( In one visit all the real tickets I needed for our trip). Perhaps it is a suggestion that you inform people how they can reach this station by metro (line numbers). However the Lhasa hotel was not bad I advise you to look for a 4 star hotel were they speak English. In this hotel they nearly spoke English laguage. To end my comments you made all by all a wonderfull trip for us, you were very helpfull and reacted on all my questions in the quickest way. And I will certainly recommend your company to friends and relatives in the Netherlands. I expect to come in future more often to China and you will be than my first choice for advice and booking trips in China.

Kind regards,

Jan Druif


December 12, 2016

Hello Wendy,

I'm writing you to thank you for all the arrangements you made for us in order to have a beautiful trip in Tibet. We felt extraordinary well during the entire trip and we beneficed of top quality services wherever our guide took us.

If you need our positive feed-back please don't hesitate to ask me.

We will recommend your travel agency to all our friends.

It was nice talking to you.

Thank you again for everything.

Alexandru


December 2, 2016

Dear Stephanie!

I am delighted to share my impressions with you because the trip was just breath-taking!

In the attachment you will find some pictures as well

As for your questions

-yes, my consultant Stephanie is a true professional, who provided me with all necessary guidance

-my tour guide in Lhasa turned out to be a very affable and approachable young woman willing to meet all my needs

-I will definitely recommend your company to all of my friends!

Lisa

The following pictures were shared by Lisa.

Tibet

Tibet

Lisa has an memorable journey in Tibet


October 31, 2016

Dear Jack,

Yes time is flying way to fast I can hardly keep up with its pace.

Thank you for your beautiful note & I do hope that our roads meet again in the near future.

It is our Thanksgiving Day approaching, therefore I do thank you for a wonderful trip and wish you good health, great success, lots of happiness and

May all the road rise up to meet you, may the wind always be at your back, may the sun shine warm upon your face and rains fall soft upon your fields.

And until we meet again stay well, healthy and happy

Your friend always

Bogusia Mirowicz


November 15, 2016

Hi Jack,

I’m happy to read you mail.

China and Tibet now are a remember.

We are working very hard in this period because is the year end .

Thanks for your organization. All was perfect.

Drivers…guides ….organisation…hotels…I’am very happy to have spent many for this trip and with your company.

The best EBC and Namsto Lake.

Remember for EBC Thermo blanckets are necessary for Italian people….is this is possible…

If somebody can references I am available.

Thanks…..An embrace

Catterina


November 14, 2016

Hello wonder,

It has been almost 2 weeks since we returned from our trip. I would like to comment on a few things:-

1.    The trip was very well organized by you and the arrangements were seamless. Everything was as you described. I really appreciate your honest and frank advice. A big thank you to you Wonder!

2.    The hotels were much better than we expected. They were clean and well maintained, with good hot showers.

3.    Our guides were really excellent and very good people. Although we only had 2 days with Lisa we find her very professional and a nice lady. Our Tibetan guide, DJ, was very knowledgeable and has a good sense of humor. What we really appreciate about DJ was his sense of care and responsibility. When we had some health problems with one of our members, he took care of everything and made most of the decisions for us especially as regards to the ambulance and the hospital arrangements. He was extremely caring which comforted us a lot. All of us think very highly of him.

4.    We would also like to praise your company in the way your staff in Lhasa took care of our friend in the hospital. They made all arrangements and one of them even paid the hospital fee for him before we arrived. That was heartwarming and went beyond her responsibility. Fantastic service and care!

All in all, the trip was very well organized and enjoyable. A very big thank you to you, Tibet Discovery staff in Lhasa, Lisa and especially DJ!

Thanks a lot

Michael Lo and friends


November 17, 2016

Jack,

Overall it was great we had a good time Nepal was great & food very good

China & Tibet was beautiful & very memorable trip & we thank you for arranging it for us!

Tour guides service was great! They did more for us than expected very good & friendly people we just loved them. Guide in Beijing was just wonderful. Drivers great never seen better ones very good, safe & courteous

So as you see overall it was great & very memorable we will never forget this trip thank you again

Thank you very much for all your gifts everyone loves them

Till next time

Wishing you & entire office stuff all the best always

Bogusia


November 4, 2016

Hi Jack,

Sorry for the delay we have been busy moving...

The trip was fantastic.  Ines and I had a wonderful time! 

The best part by far was Tendol and Tiley. They were both excellent. Tendol has an incredible knowledge of Buddhism and Tibet and we really enjoyed her telling us all about the area.  She was also very helpful and very flexible when it came to things we wanted to see along the way.  She is definitely an asset to your company and we hope we get to meet her again someday soon.

Tiley was a great driver. I have had drivers all over and he is very good. We really appreciated him, especially on the curvy mountain pass roads. Again, he is a great asset to your company!!

The itinerary was very good and we really appreciate you helping to set it all up.  If we come back to Tibet, we will definitely let you know so that we can have Tendol and Tiley as our guides again.

Thanks very much and all the best!

Bob


October 25, 2016

Hello wonder,

The trip was amazing. We loved every moment of it. Darji was sweet and knew a lot about the city's and there history. Your service was excellent and i have no feedback. If any wants to go to Tibet i wil send them to you. Best trip I ever made.

Gr Michelle

The following pictures were shared by Mechelle.

Mechelle's Wonderful Journey with Tibet Discovery


October 25, 2016

Hello Cathy!

Sorry sorry sorry for the delay!

I hope you will forgive me after reading my comments :-) Here are the answer to your questions:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Cathy was a great travel consultant. Due the time zone shift she always answered me when in Italy was night, but I was sure to find her answer the very early morning when I woke up. She organized for us a very well planned and interesting tour and always tried to please my requests, when possible. Cathy is highly recommended!

2.    How’s the service of the tour guides during your whole tour?

Our tour guides were great, we enjoyed very much to get to know actual cheese people and spend with them whole days together.

Here one by one:

Anna (Beijing): our less favorite but still nice. She remembers the explanations by heart but overall she's ok. We had little problems in understanding her English from time to time.

Walder (Xi'an): very professional, perfect English, he always called us with our names, very well prepared. Highly recommended!

Yangtze cruise: on the Century Sun. WONDERFUL.

Zach (Chengdu): a very young and talented boy, was a pleasure I spend with him our time in Chengdu!

Smiley (Guilin): my favorite! In the two days we spent with her, I got to know a wonderful girl and I hope to see her again. Personally, she made me spend my favorite trip in the whole itinerary!

Lee (Zhangjiajie): a quite shy guide, but with time she opened and we had long chats and long walk! She brought us to a wonderful scenic spot, breathtaking!

[About the itinerary in Zhangjiajie, the last day we had a late plane so we have lost half a day with nothing to do but boring]

Laura (Shanghai): this was the most mature guide we had, very professional and nice. We had only one day in Shanghai but she arranged to shorten the whole 2-days itinerary in just one, to allow us to see everything… Amazing!

3.    Would you like to recommend our company?

During the booking procedure, I recommended the company to a friend of mine who reserved and travels with you on August, so yes, definitely recommended!

May I add a comment on the hotel? We found all the hotel clean and nice, but let us comment that 4/5 star level is not a western 4/5 star level. The only real 5 star hotel was Sunrise on the Bund in Shanghai. That was great. All the others need to be strongly renovated. In the hotel in Zhanghjiajie the swimming pool was already empty at mid-September, even though it was still warm outside. What a pity...

Thank you again...

All the best,

Alexia and Bruno

The following pictures were shared by Alexia and Bruno.

Alexia's Happy Time in the Great Wall

Amazing Yangtze Cruise

Alexia and Bruno Visited the Oriental Pearl Tower


October 20, 2016

Hi Cathy,

The tour was fantastic the whole group had a great time. Yangkl our guide was excellent and very informative and caring. The driver was safe and very reliable and friendly. Once we got over the email issue I appreciate how quickly you helped get everything sorted. I already have people asking who I went with and am more than happy to recommend you. (Should I be recommending - Tibet discovery, bamboo tours or Tibet vistas? - I may just give them your email) Will we chat over some pics you can use if you wish.

Thanks again for all your work before the tour.

Adam  

The following pictures were shared by Adam.

Eminent Snow Mountain in Tibet

Adam paid a visit to the sacred lake in Tibet

Adam is watching the Buddhist debating Buddhist scriptures


October 11, 2016

Dear Lyn,

Firstly thanks so much for all  your help we had a wonderful time. And  a personal thanks to you for making anything happen

Will comment below…

1.    How about your tour arrangements?  Excellent. Everything went to plan.

2.    Are you willing to recommend our service to those who would like to come to China ? YES

3. Your general opinion on us?   Very Helpful and gave us a lot of trust in dealing with you.

4. What will be your suggestions regarding how to improve our services? It was all fine . Could not ask for more

Frankly, our company can also provide online the Yangtze River and China travel services, I hope we have chance to serve you again! I hope so as well !!

All the best

Bob


September 30, 2016

Hello Wendy,

Just packing our bags, as we are leaving tomorrow. We had a great holiday in Tibet. The guide was very friendly and he explained a lot about the Buddhism. Very interesting.

Thank you,

Patricia


October 5, 2016

Hello Stephanie,

We booked a 5 day Lhasa and surrounding tour with focus on culture, history and Buddhism. Stephanie Kuang really helped us to put the programme together and the service was easy, straightforward and efficient. I highly recommend Tibet Discovery Tours.

We had a fantastic guide in Lhasa, a lady called Tayang who was very knowledgeable, motivated and engaged.

We will cherish our memories from this trip forever.

Many regards,

Elena

The following pictures were shared by Elena.

Elena's Delight Tour in Tibet


September 30, 2016

Dear Wonder,

We are on the way back to Italy. It has been a nice vacation in Asia. We have already filled in an evaluation sheet we left it with Mike, our tour guide. We have been very satisfied of the three people we met in our Chinese experience: Wonder, who followed us in organizing our trip, has been very effective and very quick in ansering all our questions . Similarly our guide and our driver ; both made a very good job. We were less happy with the itineraries outside Shanghai and with a couple of restaurants you chose. All in all it has been a great pleasure. We Will come back

Warm regards and many thanks

Luca And Lorenzo


August 25, 2016

Hi wonder

This is to reply to the following questions

1)    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Mr. Wong did a fantastic job. Patient, reliable and always available to answer my questions and doubts. He always provided me very quick, timely and accurate answers

2)    How’s the service of the tour guides during your whole tour?

I think we were very lucky to have Quimei as our tour guide . She is reliable, funny and very professional. Her level of English is also great. She really added value to the tour!

3)    Would you like to recommend our company?

I would definitely recommend your service. I am really satisfied .

The only point that I would mentions is that the length of the drive was not specified quite well. We spent 3 entire days in a car but at the end it was ok as we managed to see the Everest.

Also please find attached a few pictures. Feel free to use them.

Thank you very much once again for your help and support. I hope to come back to China soon!!!

Silvia

The following pictures were shared by Silvia.

Tibet Buddhist Monastery

An Unforgettable Visit to the Sacred Mountain


August 20, 2016

Dear Cathy,

Thank you for your email.

It was a wonderful & memorable tour. Thank you so much!

Below is my Feedbacks.

Cathy always gave very fast response.

The tour guides during my whole tour is excellent & very helpful.

Here's some photos. Thank you & have a great day!

Thanks & Best Regards,

Maria Toi

The following pictures were shared by Maria.

Maria's happy memory in Tibet


August 16, 2016

Wendy,

Feedbacks are as follows

1. The travel consultant Wendy was very reliable and fast answering my question thru email. Wendy was very knowledgeable and I was glad I had her as my travel consultant. 

2. The Tibet tour was the best times in my life. My daughter and I experienced everything that we hoped for.

Mt. Everest and Mt. Kailash were the most beautiful places in the world we have visited. he tour guides , especially Soman and Ltoshe were the best. They are so experienced in everything about Tibet and they took special care for all of us. I am so grateful for them.

Everything about the tour was glorious. Thank you for the wonderful experience and I will recommend Tibet Discoveries to everyone who wants to experience the best and challenging time of their life. Please find some of my pictures which I treasure. Thank you for the wonderful experience in Tibet!!!

Everything was perfect as expected. I would not change a thing about my trip.

Regards,

Silvia Viteri

The following pictures were shared by Silvia Viteri.

Silvia Viteri has a memorable journey in Tibet


August 14, 2016

Bertina,

Thank you for your good wishes.  It was an excellent time in Beijing! It's a great hotel with a fantastic breakfast.

Our trip to China is over and we leave with great memories.  Thank you for all of your help.   I'll let you know about what kind of trip my group will be interested in for next summer in the coming months. 

Be well and thank you,

Andi


August 6, 2016

Sure Wonder

Every tour was fantastic. However I have a few notes:

1) Xian is perfect for a full day (two at most).The show offered (Tang Dinasty... not very good)

2) Luoyang + DaFeng =INCREDIBLE (Shaolin Temple + Longmen Grotto was unbelievable) The show offered: Zen Ritual is AMAZING! One of the biggest productions Ive ever seen,

3) Beijing was Ok. The Great Wall (from the mountain) is certainly spectacular! Not crowded at all at the sights are very good. The shows offered were very "touristic" (good, but not over the top)

4) Lhasa is really something spectacular. We would like to have some options for the night (a show perhaps).

Regarding to tour guides

Tashi (Lhasa) - Tashi is super good. He´s one of the most experienced tour guides I’ve ever met. His knowledge about Tibet is truly amazing. Also very patient.

Angela (Xian). She’s a fine tour guide, very attentive and very careful regarding to information she gave us.

Snow (Luoyang). A very friendly guide! And funny too! We had a great time with her.

I really want to congratulate you of course, for all the arrangements made for this trip!

Where can I share my opinion of Chinadiscovery? Trip advisor?

Alejandro


August 3, 2016

Dear Bertina,

We are very happy of your tour and my family and other friends left to Dhaka.

My son was enjoying ship trip and he was making fun with crow of sheep specially. Julia was so happy. I will make plan to visit again with my family members

Hassan Siddiqui

The following pictures were shared by Hassan Siddiqui.

Hassan Siddiqui's Family visited Beijing


July 25, 2016

Hi Wendy,

Thank you so much for your patience. We are now back and rested. 

I will be very happy to give you the feedback you have asked for. Please use the photos and comments on your website. 

1. We have had a great experience with the travel consultants from China discovery. We started off working with Olivia, who was always very patient with all my million queries. She was quick to revert to my mails and very helpful in giving my itinerary the shape I was looking for. When she went on leave, Wendy came on board to see us through the final leg of finalizing our tour and executing it. She managed to do a fabulous job with it. Wendy would revert to all my questions (and I had a lot of them) with speed, flexibility and clarity. Very impressive team of travel consultants. 

2. The tour was all that we had imagined it would be. Everything worked like clockwork. The guides were always where they were supposed to be and were all knowledgable with a good command over English. Special mention to Lucia in Xi'an who made us feel very comfortable and was an excellent guide. 

The vehicles used all throughout the tour were clean and very comfortable. The drivers were professional and drove carefully. 

The choice of restaurants for lunch were really good for the most part and the food was really tasty. We got to experience Chinese food from different parts of the country through these lunches. We had only one not so good experience, which was at the restaurant at the Bund in Shanghai. Though the location was really good, the restaurant was hot (AC didn't seem to work) and the food was average. 

Overall, the tour was great. And what really touched us was the thoughtfulness of the travel company.  My daughter's 12th birthday started with a beautiful bouquet of flowers given to her by the guide on behalf of the company. My son got a panda bear toy for his 6th birthday, which was such a lovely gesture. We really appreciated it and it will serve as a special reminder of our trip to China. 

3. There is not much that I can suggest to improve the service or the execution of the tour. It was near to perfect. 

I would like to complement the travel team at China Discovery for our memorable trip to China. We will cherish all our days spent there for the rest of our lives. And we will definitely be recommending you to our friends and family. 

And next time we come to China, we will be using your services again. Thank you once again. 

Am attaching some pics from our holiday. 

Regards

Sandhya

The following pictures were shared by Sanhya Varma.

Sandhya Varma's Family Visited Great Wall

Sandhya Varma's Family Visited Yangtze River


July 18, 2016

Dear Bertina

Nice to hear from you.

Yes we are back to our home towns and as soon as we got back , we got busy with business and all regular activities of life !

The Tibet tour was a memorable lifetime experience and we would like to thank you and Tibet Discovery for the excellent tour management from start to end.

Itinerary was great. The services at the Hotels were fine .

We would like to complement the tour guides Mr. Purbu, Mr. Nima for their efficiency, involvement and dedication. Special complements for to Mr Bhuchung who drove us for a week in Tibet. He has been absolutely punctual, has put up some real  hard work and has shown exemplary driving skills in the difficult terrain.

The bottom-line is that we are all delighted with the tour management!

I may perhaps write more about the tour whenever I can find some free time.

Thanking you once again,

Rajesh Mharolkar


July 15, 2016

Jack

谢谢你办理我们人藏的手续,使我们一家在西藏度过了难忘的八天。这是个世界是最美的地方,虽然现在还不够富裕,人民纯洁善良。你们的工作就是让世界认识这块葵宝,加油呀!

离开拉萨那天,送走老公女儿后去,我在八廊街一时兴起,买了一块地毯(20.8 公斤). 在拉萨机场因为身上人民币不够付超重费用,只好给导演洛桑打了求救电话。马上拉萨旅行社张燕醇 女士就给我回了电话,让我放心登机。 第二天李林波经理去拉萨机场把地毯取了回来,直接寄出来啦.

整个旅程安排紧凑,导游知识丰富,一路关照每一个人。 司机经验了得,曾经把车从泥石流中硬开出来。

在旅途之后发生的地毯的事儿,拉萨旅行社本可以不管。但他们的工作让我特别满意。

让我也问自己能为西藏做什么。

Jack,再次感谢你,也希望你能转达我对李林波经理等人的谢意。

后会有期

王洪敏


July 10, 2016

Hi Jack

We have had a fantastic time in Tibet!

The sights we visited in Lhasa were very impressive. For many years I wanted to see the Potala Palace, and yes it is amazing! We are also glad that we have chosen St.-Regis hotel to stay in hasa because it is very pleasant to know that after each trip there will be an oasis of peace and a good bed for a good night’s sleep. Especially after visiting Namtso lake, it was quite hard during the nightbecause of the high altitude and the cold. But it was worth it!

We visited a lot of monasteries but it has never bored us:

- We visited Trurphu Monastery in the snow!

- In Samye Monastery we were fortunate to be able to experience a special ceremony because of the visit of an important Lama.

- From the Nunnery in Chimpuk at the base of the hill it was a challenge for us to reach the original meditation cave of Guru Rinpoche. But through the constant encouragement of our lovely guide Dhokar and our responsible driver we achieved!

- At Kubum Monastery we were able to see a large Thangka of Shakyamuni Buddha hanging on the wall.

- In Tashilumpo Monastery we were lucky to see the monks making huge amounts of butter and tsampa sculptures for a festival. And last but not least, one of the highlights was the visit to Mt; Everest Base Camp and to glance at the very rooftop of the world!

On the way back to Lhasa our driver stopped in a village because he heard something about a horse race, and yes after some hours we were rewarded, 20 farmers in colourful traditional costumes arrived on horseback and showed their special riding skills. This was an unexpected surprise which resulted in some beautiful pictures!

So we want to thank you all, and specially our guide Dhokar an driver, for the good care and the lovely time we spent together.

Thanks and best regards,

Petra & Kurt


July 7, 2016

Hi Wonder

Thank you very much for the excellent arrangements.

I have really enjoyed my time in Beijing and Lhasa.

MS Echo , Mr. Luo Sang and drivers were very helpful and nice.

The hotel in Lhasa was excellent.

Thank you very much.

Logesh Raj


June 29, 2016

Hi Wonder,

Good to hear from you. Yes, I'm still in China - visiting a Chinese friend in Beijing. And back to Shanghai tomorrow. I really enjoyed Tibet, and had no problems with the altitude.

Thanks,

Maureen.


June 23, 2016

Dear Cathy,

Great to hear from you after trip !

Tour was great in all aspects (with some minor "on road" issues related to itinerary and hotels infrastructure).

Feedbacks:

1. My travel consultant Cathy was one of the best. She was fast, descriptive and really really helpful. She did her best and even one step further. It was pleasure to communicate with her in every aspect of tour preparation, dealing with actual and possible issues. I was my best tour adviser experience.

2. My tour guide Danni did very well. If issue resolution was in his power, he did it fast and in a best way for me. From my point of view, some time, he did even more than it would normally require from tour guide. I would say in general all guides I met during my trip in Tibet took great care of their customers, I was really pleased.

3. I have already recommended your company to my friends for their trips in Tibet. I was really satisfied with service level, trip preparation and guidance along the way.

You can put my feedback on your website under my first name, if you don't mind.

Please find attached a few photos from my trip.

Sergey

The following pictures were shared by Lone Skriver.

Sergey's Family visited Tibet


June 26, 2016

Hello Berthina:

We arrived safely back home yesterday. Our entire trip was nothing short of amazing. We loved every minute. Always felt safe and well cared for. 

Is Yangtze River Cruise and China Discovery the same company?

Angela was amazing.....our favorite. Jimmy was great, too.

I will try to send pictures when they are downloaded

Thanks for all your help

pr 


June 27, 2016

Dear Rita

It was a busy day at work after such a long vacation. I didn't even have time to breathe.

We did share our beautiful pictures and emotions on facebook day by day during our journey, and off course with mentioning about about you and your great supporting.

1. The tour was arranged very well. We felt comfortable and happy all the time.

- The Guide - Mr. Dhargye have a good knowledge about Tibet history and Buddhism, speak English fluently as well. He just need to improve his photo taking skill, lol.

- The Driver is skillful and funny on the way.

Both the Guide and Driver are very helpful.

- Accommodations was ok as we only stay at night.

- Pick up services was excellent for all: Vehicles, Guides and timing. They are very helpful and we was happy with the services.
2. Yes, we did recommend your services to our friends who are planning a trip to Tibet/China after watching out journey. After all, i'll recommend you on tripadvisor also.

3,4. Lower the cost!!! Beside, we are happy that our trip was arranged by professional like you and your office.

5. I'm writing a travelogue with a lot of photos but I feel too lazy right now to translate into English.

6. We are planning to visit Nine Villages Valley in Autumn, I'll contact you when time comes.

Thank and best regards

Nguyen Bang Viet


June 22, 2016

Dear Wendy,

我們已於6月17日晚平安回到香港。這次十多天的西藏之旅,令我們大開眼界、十分難忘。感謝你為我們所作的安排、導遊索朗和司機強旦的熱情接待!希望將來有機會再到西藏旅遊!!


劉福注


June 21, 2016

Hi Wendy,

The tour was simply amazing!!!!

Wendy Dan was my consultant and she was great, patient and available 24/7 to reply at my multiple questions.

We are completely satisfied and Tibet is in our heart now.

Actually I don't have further suggestions because we are very happy to have done this trip with you.

Thanks you Wendy again, 

 

Alessandro


June 21, 2016

Dear Bertina,

We have had the best time!! Thanks so much for all your help with everything, I will send you through some photos

Amanda


June 20, 2016

Hi Wonder,

We arrived today in Xi'ning and we wanted to send you one more email to thank you for organizing the great trip we had! We enjoyed it even more than we thought we were going to! The itinerary was absolutely perfect and our guide Lobsang did a fantastic job, what a great guide he is! I hope you will use him more often :) We will leave some good feedback on tripadviser one of these days.

Keep doing the good work and hope lots more people can enjoy Tibet with Tibet Discovery! What a great place!

Thank you so much!

Sanuelya & Reece


June 10, 2016

Hi Jack,

This is what has been submitted on Trip Advisor:

Heading:

Perfect planning, immaculate delivery, and great advisory - that is China Discovery and Tibet discovery for you

Main Body:

We used Chengdu Bamboo Travels for 3 separate sections during May 2016 - China Discovery for in and around Chengdu, Xian and Beijing over 8 days, Tibet Discovery for Tibet over 5 days, and again China Discovery for the Silk Road trail over Western China for 6 days....and the planning for this trip commenced as far back as August 2015.

I am absolutely sure that Jack Li, the agent who interacted with me in the planning stage and thereafter in the execution stage, deserves an A+++...thanks Jack for making this a truly memorable trip. I truly appreciate your patience, diligence, promptness, and knowledge while preparing the itinerary.Most appreciated was the inputs for refining the trip and the patience for revising the itinerary a zillion times.

We are especially thankful for the choice of guides at all locations: Penny at Chengdu, Zhayang in Tibet, Timo at Xian,Jackie at Dunhuang were all superb.They were all ranging from between A+ to A+++.The only place where the guide was not up to the mark was in Turpan but where the driver more than made up for him....all of them figured out our likes and dislikes quickly and therefore delivered a huge value add to the trip.

The vehicles used were generally good at all places excepting for the first 2 days at Lhasa ( and where on being pointed out the replacement vehicle was great) - however, a slightly better quality of vehicles would have made it even better.

On the price front they were not the cheapest but certainly way below the quotes sent by some other competing better known names and who could not have probably delivered any higher value than China/Tibet Discovery - hence a huge value for money too!

All in all a tour agency that deserves a huge applause and highly recommended over China and Tibet....will use you again someday for sure.

Please feel free to use this as a testimonial anywhere you so desire....and please convey our sincere thanks to all the guides and drivers.

Warm regards,

Ravi


June 9, 2016

Hi Bertina,

We are leaving the hotel on 30 minutes.

We had a great time in China.

I forwarded your email to Ilona and she will upload some if the pictures for you.

Thank you for everything once again and with your great service i will use your services in future trips.

Thank You,

Sharila


June 2, 2016

Hi Bertina,

Very impressive work. I knew you would make it happen again.

We are back in Lhasa.

Thank you very much for accommodating is in every way possible.

Sharila


June 1, 2016

Dear Catherine,

Many thanks for your time helping to plan a trip to the ancient city. We have been enjoying time in the city so will not go outside chengdu. We still have a few more things to do and then we leave Tuesday night.

We have enjoyed chengdu so much and absolutely love the food.

All the best and we will recommend you for sure if any friends head to chengdu or Tibet. Your service has been amazing.

Nancy and Adrian


May 15, 2016

Dear Mr. Wonder Wang,

Sorry for my late reply. I've been quite busy after coming back from holidays.

Attached are some photos we took.

Here are my team's feedbacks:

I was fully satisfied with your response and provision of information. The service of the tour guides during your whole tour was excellent and we were very happy with the tour guides and driver. If any of my friends plan a trip to Tibet, I'll definitely recommend your company.

Nga Tran

The following picture were shared by Nga Tran & Wiebe.

Tibet

Tibet


May 26, 2016

Hi Jack,

Thanks for your message.

We really enjoyed the trip. Lahsa in particular was amazing! I think 4 nights-5days is the ideal time to spend there.

All the guides were really helpful as well, especially Henry and Choedack who we spent more time with. The drivers were also nice but we would have preferred a more poweful car at times. In Lhasa at times the car would really struggle to go up the mountain.

Overall, we are very pleased with the tour and i am happy to recommend it to other people.

Thanks

Nick


May 22, 2016

Bertina,

Nice to hear from you. Yes, I arrived in Chongqing earlier today - the flight went fine, thank you for asking.

The tour was great! Potala Palace and Drepung Monastery were both incredible. As was the old part of Lhasa and all the Tibetan people.

I took quite a few photos on my SLR but I have not yet uploaded them on to my computer. When I do however, I will send a few over to you. Feel free to use them for promotion if you like. :)

Kind regards,

Milly


May 20, 2016

Hey Jack

Everything was really good!

The train ride was smooth, comfortable and very scenic.

The tour guide was really cool and funny and he really mad us feel welcome! His English was very good and he even took us out for a drink in a local club even though he didn't have to, very good customer service!

We loved every minute of Tibet the scenery, temples, palaces, monastery's and mountains all worth the money top class we will never forget.

Thanks jack

Marcus Solieri

The following picture were shared by Daniela & Wiebe.

tibet

tibet


May 17, 2016

Hi Bertina,

I have continued my travels and am in Lijiang. I would like to say how impressed I was with our driver and especially our guide, Dhargye. He was professional, highly informative and had a great sense of humour as well! Without his expertise I'm sure I would not have enjoyed our trip as much. His effort and dedication to his job was clearly evident.

Thank you for the great memories and don't forget that I will come see u in Chengdu one day!

Kind regards,

Danny


May 16, 2016

Hi Lyn,

The arrangement was quick and you answered all my questions very directly which was very helpful. I will recommend Tibet Discovery to all my interested korean friends.

Regards!


May 22, 2016

Dear Rita,

We did need some time to get back into the Dutch normal life. We saw so many beautiful things in China & Tibet and we had a great time!

Actually we needed a vacation when we got back. Last weekend we finally saw all our pictures (2100 in total) and films we made.Thank you so much for all the arrangements! You made our trip unforgettable! The most beautiful place for us was Jiuzhaigou. So glad we went there!In blue we put our comments/advice about the trip.

Thanks again for all your hard work in putting this trip together for us.

Kind regards!

The following picture were shared by Daniela & Wiebe.

giant panda


May 18, 2016

Dear Rita,

Thanks again for organising a memorable tour.

The arrangements are very well organized with reliable services and good tour guides. I’m willing to recommend our service to those who would like to come to China. Your team is very professional and I think you will do better if you mix in more of the local visits that are not in the guide book.

Kind regards!


May 15, 2016

Hi Wendy,

Thank you very much Wendy for everything. Our tour was wonderful. We are very grateful of your service.

About the feedback:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
- Yes absolutely 

2. How was your tour? Are you satisfied with the tour we arranged for you ? 
- Excellent. Yes satisfied. 

3. Do you have any suggestions on improving our service?
- More time in Everest base camp.

Thank you again Wendy!

Kind regards

Nicolás Vargas Mordoh



May 3, 2016

Hi Wendy,

Apologies for not getting back to you sooner- reception has been patchy. I wanted to say thankyou so much for organising a fabulous trip and being so helpful and responsive! We had a great time! I've filled the questions out below- happy for you to publish them on your website. I'll have to email you photos when we get back.

1. Wendy was extremely responsive in answering our queries and very patient with all of them!

2. Ther tour was great. We felt that it showcased the highlights of Lhasa and was very informative. It also left us enough time to wander around and soak up the atmosphere. I would recommend the tour and tibet discovery to anyone visiting Tibet.

3. No suggestions for improvement- great as it was!


April 30, 2016

Hi Wonder,

Feedback to Tibet Discovery:

1. My travel consultant of your company was fast enough to answer my E-mail and patient enough to answer my questions.

2. The service of our tour guides was excellent during the whole tour.

3. I would you like to recommend your company to my friends.


April 28, 2016

Hi Wendy,

We have arrived home safe and indeed, its a very busy time now. However, I will always find few minutes to write to you .

Feel free to use my email as reference.  I will add few photos from our trip as well.

  • Our consultunt was very fast in replying and very patient to all our questions. 
  • The tour was fascinating and perfectly organised. We are more than happy about it.
  • There were just very small issues, which were generally solved almost immediately.

We can recommend your company to all people interested and we will for sure ask you for more, when we decide to come back to China again.

With best regards,

Maciej


April 26, 2016

Hi Wonder,

How are you? how’s the tour? we appreciates all the tour itinerary and help since Chinese visa applied process. I guess you’re back home now, right? Yes

For improving the service of our company, could you please answer the below questions as a simple feedback? Infact Dunzhu gives us evaluation forms to fill before we leaved.

And any travel photos are welcome as well. It will be highly appreciated if you agree to let us put your evaluation E-mail and photos on our website. Yes,Dunzhun takes many photo of our group.If I have times ,will send more from our group. We are so busy after coming back.

Here below are the questions for you:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast and good response for all information or help we needed.

2. How’s the service of the tour guides during your whole tour? Both guide and driver are polite and patience.Our group takes time in taking picture,and didn't know much about Tibet before,DJ (name Dunzhu allow us to call him easier ) repeatedly informed us and didn't feel any unsatisfied or boring or angry as some guide I have ever found in some country.


3. Would you like to recommend our company? Definitely yesSome points didn't mention in the forms. We have 2 day in Lhasa and Sera monastery are planned on Sunday which Monks debates are not done.In fact it should be visited on first day ( Saturday ) in Lhasa and Potala on 2nd day.


April 25, 2016

Hi Bertina!

We have had a very great time in Tibet! Our tour guide was very knowledgeable and we had a lot of time to see all the sights. Thank you for organising the trip for us!

Chengdu is lovely - and very warm!

All the best,

Steve


April 19, 2016

Hi Wonder,

I already back! Thanks for the arrangement. Below are my feedback

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes

2. How’s the service of the tour guides during your whole tour? Up to standard 

3. Would you like to recommend our company? Yes

Hui


April 14, 2016

Hi Bertina,

Bertina,

We are now back in the United States, and I wanted to thank you for all of your help on our recent trip to Nepal. I can assure you that people will be happy if you use Gahna Nepal (our guide for Kathmandu) for their trips. He was enthusiastic, knowledgeable and very pleasant to be with. Everything worked out perfectly and we have fond memories of our trip.

Thanks again, it was a pleasure working with you.

Jerry Ribnick


March 21, 2016

Hi Tibet Discovery,

Our guide Kelsang was very knowledgeable about the area and sites and spoke good English. He even showed us a site not included in our package. He and the driver were friendly and punctual and everything went according to plan.

Adam & Sha Unnal


February 26, 2016

Hi there!

Long story but I went by plane to Guangzhou via Wuhan and then took a bus to  Shenzhen this morning, and then took the metro to the HK border. Now I am heading home finally.

Thanks for all your help. Also Shigatse was amazing. I shared some tea with some monks, and J-man got me to visit inside the chapel of the 5th Panchen Lhama!

I will mention you to my friends with regard to any visit to Tibet, of course.

Best regards,

Nick


February 21, 2016

Feedback to TibetDiscovery:

I have just arrived Shanghai, so i have internat again.

I want to thank for your help and support before and during my time in Tibet. I enjoyed it , despite the inconvenience occurred. And as the price was high i complaint to you, eventhough i understand both sides of the coin.

After all, I did enjoy my time in Lhasa, and your support i think it was quite good.

Thanks again.

Regards

Carlos Mendez


January 9, 2016

Hello Rita,

Thank you for sending a follow up email. I've been back from China for one week now and have been very busy at work, so I haven't had time to write to you.

I'd be happy to answer your questions anf give you feedback on our tour experience. Below are my answers to your questions.

1. Tour Arrangements: 

We had no problems at all with the arrangements of our Tibet tour. The guide and driver were always on time and never late. The itinerary went as planned and we had no problems on the road.

2. Recommending your Services: 

I would definitely recommend Tibet Discovery to anyone I know who is travelling to China and/or Tibet.

3. My General Opinion:

I would say that Tibet Discovery is a good company that offers great services at a reasonable price. So my general opinion on Tibet Discovery is positive.

4. Suggestions for Improved Service:

The only problem we encountered was the fact that the Rongbuk Monastery guest house, near Mt. Everest base camp, was closed. We were led to believe that we would be staying there overnight and waking up to see the sunrise at Mt. Everest, but our guide told us it was closed and we had to stay at a hotel far from Mt. Everest. We were disappointed by this, because when we got to Mt. Everest base camp, the weather was bad and we could not see Mt. Everest. If we had stayed at the Rongbuk Monastery guest house, we would have been able to see it the following day. Aside from that, we encountered no problems.

One suggestion I have is for the guide, at some point, make a copy of the Tibet Travel Permit, to give to us. Out flight out of Lhasa was cancelled and when we stayed at the hotel Air China put us in, we were asked to show our Tibet Travel Permit, but we did not have it. They said it was not a problem, but maybe they were just being kind. 

5. Pictures/Travel Blogs:

Neither of us will be writing a travel blog about our trip and I may email you some pictures sometime soon, once I've sorted through them. 

Hope this feedback is helpful for you, and thanks again for everything!

Michael 


January 31, 2016

Dear Bella,

Everything was well-managed. Had a wonderful trip. Thank you.

I have written the review today. Hope you like it.

Best  regards,

Sushmita


January 2, 2016

Feedback to Tibet Discovery:

We had a great time, thank you so much for your help!

Carlos


December 23, 2015

Dear Wendy,

I am back to NYC and can't believe the trip is over. It was so wonderful, and my husband and I felt very sad leaving Tibet. Thank you so much for your help in organizing our trip and for introducing us to our guide and driver. They are delightful people, and it was very enjoyable to explore Tibet with their assistance and guidance.

Please take care!

Irina


November 25, 2015

Feedback to Tibet Discovery,

I.  June was efficient and prompt considering our time difference.  Our Tibet permit arrived at our hotel on time without any problems.

2. Our tour was great, went according to the itinerary.

3. We would definitely recommend this tour company to our friends and relatives for any travel to China or Tibet.

4. Efficient and value for money.

5. We think your service is professional but provides personal service. 

6. We will try to send some photos. 

Also, our guide DJ was wonderful! Very knowledgeable and passionate about Tibet, friendly, good English, patient while we took so many photos! Because we were only Two people, he was able to take us to some small local places for tea and local food. He also took us to his family home for lunch so we could have a local family experience. Very accommodating! 

We would ask specifically for DJ again if we go back to Lhasa!

The driver did fine driving...

 

Thank you June!

Irwin and Lorna Klassen


November 25, 2015

Dear Rita,

Ann and  have arrived back in Australia.  Thank you to you and Penny for a wonderful trip to Chengdu and Tibet. Your arrangements were first class.

Kind regards,

James


November 24, 2015

Hi Jack,

I just got back from my trip.Everything was good.The driver and the guide  were excellent.Thankyou for all your help.

Kamy


November 18, 2015

Hello Wendy,

Because of you guys, we had a wonderful time in Lhasa.
Appreciate for all things what you've done for us.

My feedback is below

1.    Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

She was nice consultant. Answered to our questions quickly and clear. We want to say Thank her directly.
 
2.    How was your tour? Are you satisfied with the tour we arranged for you ?

It was very nice. Satisfied with your tour schedule, enough time to rest, flexible and knowledgeable guide, and so on. As you know traveling Lhasa is tough for foreigners like us, but you made it easy. We could trust you and there was no uneasiness on us.
 
3.    Do you have any suggestions on improving our services?

We wanted to feel more local/traditional Tibetan stuff, like going to suburb area and have some foods.
Anyway, we really glad to join your tour, it was pleasure. That was one of my unforgettable memory. Thanks all. 謝謝!
 

Hope you have a great day and life.

Best regards

Masaki


November 9, 2015

Hi Olivia

Mr. Lai and I had a great visit in the Lhasa area, but as you now the formal part of our trip was just to the standard sites in the Lhasa area. I did specifically keep the sites we visited to just one or two per day so that I would have plenty of time to just explore the old part of the city as well as check out all the antique shops as I have an interest in Tibetan tsha-tsha which I have been collecting for many years.

Most of my photos are just of the standard sites so probably not of much interest to you, also I cannot download them from my camera until I get home. After flying back to Chengdu, I flew to Hong Kong to meet my wife, and right now she and I are in Bhutan where we will be for the next nine days.

Thanks for taking over the arrangements from Laura Tang and for making sure the entry permits were delivered to our hotel.

With best wishes,

Bruce


November 9, 2015

Dear Ms Bertina,

Sorry that I didn't reply sooner.

I have enjoyed so much in Lhasa.
Everything was just so great.
Even though I didn't get to see Everest, meeting with so many great people
and very friendly guide made me very happy and good memory.

I will have to come back, perhaps next year on September to see
Everest.  I will arrange tour with your people when I come back.

I forgot to leave comment sheet when I left Lhasa.
Here I enclose it for your reference.

Thank you, also for being so kind and detail about the trip.
I will always remember the time here in Tibet.

Thank you!!!


November 5, 2015

Hi Olivia,

Thanks again! Everything went smoothly and we had a great trip. Perhaps will be back in Spring or Fall 2016 to visit Mount Kailash.

Thanks,

Akshat


October 26, 2016

Good Morning Ian,

I have to say thank you so much for you kind arranged Tibet and Xi'An tour for us especially guide (Angela) in Xi'An also Danzeng not bad as well.

Tibet is absolutely fantastic, fully natural, monasteries, places, and people. We have a wonderful trip, if someone ask us to recommend the tour agency to Tibet, you are the first person from us.

Finally, our trip was a complete success and happiness.

If we have a chance we will be back to Tibet again in any season.

Have a nice day and best regards,

Phuvis & Friends
 


October 26, 2016

Hi Wendy,

my answers in red below, feel free to use it and the photo for the website.
 
1.    Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes
 
2.    How was your tour? Are you satisfied with the tour we arranged for you ?
Satisfied with the tour but could do with one less monastery visit and perhaps a visit of attraction just out of Lhasa
 
3.    Do you have any suggestions on improving our services?
Overall satisfied, except that the vehicle that was ferrying us on day 3 and 4 had a faulty child lock, we cannot open the door from inside and that could be very dangerous in an accident.

Would recommend and use this tour agent again for my next tibet visit in future :)
 
Thanks and Regards,


Ek Chuan


October 26, 2016

Dear Rita,

Many thanks for organizing this tour. Everything was well organized and I liked your service.

Rita wrote:
In order to maintain and keep on improving our service, could you please fill out the following form about our service after your whole Lhasa&  Namtso tour with us?

1.How about your tour arrangements?
- They were good.

2.Are you willing to recommend our service to those who would like to come to China ?
- yes, if somebody asks me.

3. Your general opinion on us?
- you did a good job.

4. What will be your suggestions regarding how to improve our services?
- Some permits/tickets were quite late which made me nervous - but maybe I'm just not used to this shortterm-arrangeements.

5. Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.
No, I can't do so.

6. Frankly, our company can also provide online the whole China travel services, I hope we have chance to serve you again!
- ok. Maybe next time...

Kind regards,

Daniel


October 25, 2016

Hi Olivia,

I'm fine and comeback home safely.
I am satisfied with your service also the guide Penny and Dunzhu so nice with the driver too.

Hope you have a lovely day too.

Regards



October 22, 2015

Dear Olivia,

Thank you very much for your message. I am already back in Prague, in the middle of my working duties (which accumulated in course of my absence).

I arrived to Lhasa on Tuesday 22 September afternoon and I was rather worried when I saw that nobody could await for me at the platform of the railway station. Therefore it was a big relief for me when, already outside the railway station, I found that Lo-tse, our local guide was waiting for me couple meters away. Then, everything went smooth, he was a thoroughly-informed guide and advisor. At the beginning, I was rather worried whether I am not too old for such a sudden jump into high altitudes of Lhasa and basecamp of Mt. Everest (few weeks before my arrival to Tibet, I was seventy), but the programme of the tour was so carefully prepared that I had not felt any health difficulties. I would greatly appreciate if you, or somebody else from your travel agency, could express to Lo-tse our sincere thanks (not only that of mine, but also of all other members of our travel group). Obviously, you choose very carefully all your local guides, because I incidentally met a guide of another group, whose name was Dickie and, as I learned from members of this group, she was similarly attentive and helpful as Lo-tse. Unfortunately, I lost her e-mail address. Could you send it to me, if you know her?

The highlight of our trip was not only sunrise on Mt. Everest, but also visits to all monasteries in Lhasa and beyond the capital. Nevertheless, I can say that each detail of my sojourn in Tibet was very interesting and I will never be sorry for money which I spent for traveling to this beautiful country.
           

Best wishes,


October 19, 2015

Hi Rita,

Jamba has met us at the Station after a great train ride through the mountains. We are all a bit tired after the journey but slept  well overnight on the train. We are in the hotel in Lhasa and very pleased with our rooms.

Thank you for arranging all and thank Bruce for his help. We had no trouble with the tickets or permit.

We are having a wonderful time and feel quite famous as many friendly Chinese people ask us to have a photograph taken with us. Tibet is looking wonderful.

Thanks
Dylan


October 12, 2016

Hi Olivia,

I'm fine and thanks for update new tour leader.

Also thanks for your gift to us. We was very happy with Peny and  driver. They treat us very kindly.

Regards,
Ferra


October 11, 2015

Hello Rita,

Everything on the trip went exactly according to plan.

The Terra Cotta Warriors were a great sight as expected. Your guide in Xian was well informed and fluent in English.

But the Victoria Anna trip was even better than expected. The 5-day trip was a real pleasure.

Keep up the good (great) work, and I am sure that you will collect more and more fans along the way.

With kindest regards,

Dipankar Deb


September 24, 2015

Dear Olivia

We’re back in New York now.  Our tour was awesome.  It was really interesting to see the differences in culture between Tibet and China.  We’re still going through our pictures, but I’ll send you a couple in a week or two after we finish processing them.


September 7, 2015

Hi Wonder,

I'm so so sorry!! Last couple of days have been crazy, the person who would be looking after dogs when I'm away just decided to disappear! And over the weekend, I have been frantically trying to find another person to look after my dogs. Also it was Father's Day yesterday in Australia, so I took my dad out for dinner.
 
I've just done the review online. I wish I can give you 10 stars for your help!! You are just absolutely the best agent I ever found.
 
Thanks again for organizing the ticket. I'm so sorry again for all of the craziness over the last few days. I'm seriously thinking about changing to a less busy job so I can get my life in order!
 
Hope you have a good night & looking forward to meeting you one day.
 
Cheers
 
Jade


September 7, 2015

Hi Laura,

We had a great time in China and are very pleased with the services received from your company. You were always very attentive and responsive to our needs and replied to every single email promptly and efficiently.  My husband and I felt very safe and in good hands because you and everyone else from the drivers to the local tour guides were genuinely concerned about making sure our needs were taken care of.  I will highly recommend your company to all our friends and look forward to traveling with you in future trips. 

Thanks a lot and take care.


August, 20

Thanks Laura,

My husband and I are very glad with your service; we will highly recommend your company to all our friends.:)

 


July 29, 2015

Dear Olivia:

We finally got back home after a trip of a lifetime! Now it is hard to adapt to our life here on the North American continent…

Thank you so much to you for arranging such a wonderful tour for us and many, many thanks to the tour guides: Waldner and Jam! Both of them were great!!! very nice people, very good friends and very knowledgeable in what they told us! I guess you keep contact with them and please send them our regards and thanks! I insist to do this!Jam in Tibet was extremely nice! he was very good, helpful and we found good connections and similar traditions...do not forget that we are Romanians that immigrated to Canada . So, we feel stronger the roots as Romanians and with Jam’s help we found lots of connections with Tibet culture and people. It was more than we expected… a complete experience …

I guess you remember how worried I was about Tibet, about the car, the guide and about almost everything, but with Jam and his expertise and help, everything was very smooth and pleasant! Really good and helpful person!! The car was fabulous, brand new car!!! (thank you for this!) and the driver was very good and drove us safely on some very challenging roads…
Just wanted to say again that Jam is very knowledgeable, he introduced us the old times and the history of Tibet, his English is very good and in a nutshell he is a very pleasant guide that every tourist will like to have ! He is doing his job with passion and care for tourists and he deserves good for what he does!!! on top of the nice time we had with Jam, it was a bonus that we felt well all the times in Tibet, no altitude sickness, or I should say very little signs… a head ache the first day and that’s all!

Olivia, I had a very good feeling about you as a travel agent and also about your company; these feeling made me to choose your service. I am very happy that I did so and Thank You so much for your help!!! I did a lot of research and contacted lots of travel agencies.. among all, you were the best! easy to talk with, very fast to response and were the only one accommodating all my worries and questions! you  are really a PRO in what you do!  I was impressed with your service and dedication.! I said that you became my best friend and I say it again, thank you my friend!  I put a lot of energy, emotions and work into this trip and now because it is done I feel that I accomplished a lot. By far this was my best trip, with lots of wonderful experiences and Tibet is something very unique!
Please send my regards to Jam, and all our thanks and appreciation of what he did for us!
I feel that I got 3 more friends: you, Jam and Waldner.

THANK YOU TO ALL OF YOU!

Regards, Ioana


July 27, 2015

Hello Ian,

I thought I had already replied to your email, but I just realized that I didn't yet.  So I'm sorry for the delay in responding.
 
I had a wonderful time during my trip, and everything was very easy.  I didn't have any problems with my train and plane tickets. I especially appreciated how quickly you responded to my questions while I was traveling.   I would certainly recommend your service to other travelers, and I would be happy to use your travel services again.  My only suggestion for improvement is that I thought the cost of hiring a driver was too expensive. I think I could have hired a taxi driver for the day for half or one-third of the price.
 
I don't have any kind of a travelogue, but I did take a lot of pictures.  Are you looking for pictures of the destinations I visited or pictures of me while travelling?  
 
-Amy


July 22, 2015

Hi Wendy,

Fantastic trip, thank you.

Only wish I had more time so I could have explored everest base camp and also Shingaze.

Trip was great your email correspondence was timely and helpful. Permit was where you said it would be. The tour guides were informative and friendly.

No suggestions on improving service, it was all great.

Best Regards,

James Hatch


July 15, 2015

Hi Laura

It was a great trip except for the altitude sickness at Lake Nomtse. Both the guide and the driver were excellent, the people were always friendly except for the people preying on tourists at Tienanmen Xi station and other tourist attractions. It was very good and I really enjoyed the train ride. Thank you for all your assistance

John (Jason) Carpenter


July 11, 2015

Hello, Isabelle!

We have arrived back in Shanghai. We were both very pleased with the trip but haven't had much access to email this week. Both Namgel and Gunga were fantastic. They were both very knowledgeable and professional.  Yancey said thank you and he will do a trip advisor report for you.

Thank you again for a wonderful trip!

Barbara


July 6, 2015

Hello Laura,

Regarding the Lhasa trip, I have little remarks.

The hotel was great, the guide was very good and knowledgeable. She also made sure we were everywhere on time and that we saw the interesting things. The visits were good. Lunches were good. The driver was very helpful and flexible. Only remark is we would have liked to have dinner in a good tibetan restaurant, but apparently there are no really good tibetan restaurants in Lhasa. I also checked the internet and there as well you can not find good tibetan restaurants in Lhasa. But luckily before we went to Lhasa we ate in some very good tibetan restaurants in Chengdu and Jiuzhaigou, so it is ok.

And the price for the trip was in my opinion also very reasonable, so all in all I would definitely recommend your company and the guide to people who want to travel to Tibet.

I thank you very much for all your services.

Pim


July 1, 2015

Hello Rita,

I am now back at my residence after a very memorable trip to Lhasa.

For this extra-ordinary trip, I cannot thank you enough for your help and support.

As is well known, a visit to Tibet/Lhasa requires various other Government permissions/permits. 

All of this was handled with seamless efficiency by you.

Normally, a trip of this sort to an exotic land and 'parts unknown' would be fraught with anxiety, with many last-minute plan changes and difficulties, but I must confess that everything went extremely smoothly and according to plan during this trip, and for this I must thank you and your organization for taking care of everything right up to the last detail.

I had insisted on the train journey from Xining to Lhasa (and return) by soft sleeper, and this too was no problem for you, with the tickets being purchased and delivered to my Xining Hotel without any hassles.

But, even the best arrangements can be improved upon, so I would like to give you two suggestions that might help to make this travel experience even more unforgettable.

1. I know that I had insisted on going by train from Xining to Lhasa, but I would suggest that you try and point out the physical difficulties to your clients (whenever they insist on going by train to Lhasa). 

Xining is situated at 2300M height, hence does not pose any problems. Lhasa is situated at 3600M and the possibility of  mild High-Altitude Sickness is common, but it is the train journey which traverses Tanggula Mountain Pass (5230M) which poses a challenge to most travelers, with severe headache and nausea lasting for a few days.

The best course of action would be to fly directly to Lhasa and then take the return by train (by which time the body has become somewhat acclimatized).

Further, after having read all the previous reviews, and the recommendation to take Diamox well before the journey, please note that Diamox is not available in many countries, hence you could recommend some Chinese medicine which is readily available in China (I took GAOYUANKANG capsules - given by the Lhasa Hotel doctor which helped me immensely). This should be included in your Confirmation Letter Advice column (or a general statement mentioning that various very effective Chinese medicines are available to combat the ill-effects of High Altitude Sickness, and that it is suggested to start taking the medicine on departure Xining).

2. I was fortunate to have attended a show of "Princess Wencheng" (Tibetan Culture Legendary Opus), and I can quite honestly state that I have never before seen any grand opera with such a massive stage (mountainside sloping upward), such a huge cast of characters (quite easily more than a thousand), such grandeur in costumes and presentation. Simply stunning props, sound and lighting, and even an English translation on the side screens.

I have seen many shows around the World, but this show is right there at the very top. It is somewhat expensive (tickets start at 380 Yuan), but, for those interested in Tibetan culture, History and pure spectacle this will be an unforgettable thrill.

Will it be possible for you and your company to make arrangements with the show's organizers and thus provide discounted tickets for your clients. 

It is also possible that your foreign clients (who will all be interested in Tibetan culture aside from the historical monuments) may not be aware of this show, and would gladly attend if given the chance. 

Lastly, I must thank my local tour guides Tashi and Chimee who took a lot of care, were very very knowledgeable, and tried their very best to ensure that we were well looked after (including helping the elder members of our group).

I would have no hesitation in recommending you to any traveler contemplating a visit to Tibet, as it will surely result in an efficient, hassle-free travel experience, something that we all look for, but quite often do not get.

With kind regards,

Dipankar Deb.   

 

 

 


June 15, 2015

Hi Ian,

My trip has gone really well thank you (apart from the minor issue of not originally being collected at the airport).

All the guides have been punctual and informative and nice!

I'd like to have spent more time in Tibet and Xian. Maybe I'll come back one day and plan a longer trip in China.

Thank you for your help!

I'm heading to to airport in 1 hour to fly home.

Kind regards

Toni


June 30, 2015

Dear Olivia,

THANK YOU so much for all your hard work in creating a wonderful trip for Glenn and me.  You are a great travel planner. And..... I am so glad we got to meet you in person!  Dinner was fun.  Thank you for the presents.  I just arrived home after a looooooooong day of airplane flights.  My wife saw the chopsticks you gave to me and loved them!  I did too.

Thanks again Olivia.  Because of you we will have so many wonderful memories of China.

With affection,    

Frank


June 13, 2015

Dear Wonder,

We are enjoying our last few days in Shanghai, before we fly home to Sydney. I've been here once before on a stopover, so it feels fairly familiar to me.

We just wanted to thank you for your patience and reliable organisation which have helped make our holiday a success. I have a few comments and suggestions which I will provide as feedback once we are back home. We have really enjoyed China, and may return in a few years to see places we didn't have time for this trip.

Kind regards,

Lex and Steve Lees


May 31, 2015

Hi Wonder,

We had a very nice trip to China. It was a pleasure to meet you. Thank you again for the lovely gifts  and all  your organisation in making our experience a success. 

Cheers, 

Val


May 23, 2015

Hi Tiger,

The Tibet tour was great, I really enjoyed it and have no complaints.  If there are any websites that you would like me to write a review for Tibet Discovery, then I would be more than happy to give you an outstanding review.

I'll send you some pictures next week.

Thanks for everything,

Bryan


May 22, 2015

Hi Rita

Just wanted to say thank you for organising our trip to Tibet and the cruise. It all went really well and we had a fantastic time.

One small bit of feedback - the tour guide in Tibet was a very nice gentleman,  but he was a bit difficult to understand sometimes as his  tibrtian accent was  very strong.

But that other then that everything went really well.

thanks again for all your help.

Julie


May 17, 2015

Hi Ian....

I'm great and my Tibet tour was wonderfull. Actually I'm blessed that EBC closed because my equipment not suitable for Everest which just know when I touch down Lhasa. First time I'm disappointed but I reliaze that God know the best ????.

1. How about your tour arrangements ?

Very good. Even that change because of the earthquake, Laosang still can make the good re-planning.

2. Are you willing to recommend our service  those who would like to come to Tibet ? 

Already. Maybe next year same month same date I'll come again to Tibet together with my friends and I'll contact you for sure.

3. Your general opinion on us?  

Good travel agency and Ian you're a very good, nice, patient from the first time I email you. 

4. What will be your suggestions regarding how to improve our services?

Nothing for now. Everything so good. Maybe next if I remember a thing hahaha.

Dekang Hotel is a wonderfull hotel which there're very clean, warm, and complete with helpfull reception and smile everywhere. For 3 stars hotel really you can't ask more. It's already beyond the hotel class.

Laosang as a tour guide also doing his job perfectly. Want ask him again if I came back next year.

Traveller Blog ? Sorry I never write something like that. I'm talkative person type. ????

But if I write it, I'll share with you.

Finally, I already entrusting your Tenun Ikat and Batik to Laosang.

Thank you very very much.

Best Regards,

Nana


April 29, 2015

Thank you Tiger

 My wife and I appreciate ?the refund of $2,880 and feel it is fair, given the circumstances. We will be sharing with others how well we have been treated by you and Tibet Discovery and hope to work with you agian soon. In the meantime we will continue to pray for the people of Nepal.

Gary


April 29, 2015

Hi Olivia,

After Tibet, we stayed in Hong Kong for two nights.  We got back to the USA on April 24.

We had a wonderful time in Lhasa thanks in large part to you. Here is my specific feedback to your three questions:

1.  Your service was excellent.  You were very responsive to all of my questions and concerns.  You not only provided us with a detailed itinerary but you were able to adjust the itinerary and accommodations based on my particular needs.  We also appreciate your willingness to meet us at our Chengdu hotel to give us the Tibet travel permit and answer any last minute questions.  After all of the email exchanges, it was nice to actually meet the person behind the emails.  Thank you for such great service!

2.  Our tour guide in Lhasa was enthusiastic and knowledgeable of Tibetan culture, but his English skills were limited.  We had a very difficult time understanding him because of his poor pronunciation.  His English should improve with more experience interacting with English-speaking clients.

3.  We enjoyed all sites visited in Lhasa, which included the Potala Palace, Joking Temple, Drepung Monastery and Sera Monastery.  They are obviously must-see sights in Lhasa, and we are glad that we had the opportunity to spend time at each site.  We also liked the Gang-gyan Lhasa Hotel (thank you for upgrading us to better rooms), but the service and breakfast food at the hotel were not good.

I hope that this feedback helps your company.  Now that we have a 10-year China visa, we plan to come back to China many times and would definitely use your company for our touring needs.

Again thanks for your help on this trip, and we wish you the best of success in your career.

Sincerely,

Otis


April 27, 2015

Good morning Ian,

Thanks for the e-mail and thanks again for all your help on this trip. It was a great journey and Lhasa as well as the train journey was one of the biggest travel highlights of my life!

I would be glad to answer the questions and recommend your service!

So to answer the questions:

1. It was very good and guide was particularly good. As there are a lot of steps in both the monasteries and the palace, having the monasteries the day before the palace doesn't make too much of a difference in terms of dealing with the altitude.
2. Yes, deinitiely! You handled everything very well.
3. Very good, the quality of service was great, so thanks for everything Ian!
4. I suppose the only minor improvements would be:

- that the itinerary, *particularly* naming the hotel that I was staying in, should be reconfirmed a day or two before trip. My guide had to ring your office to determine which hotel I was staying in.
 - perhaps there could be additional sights, if possible, outside Lhasa added to the itinerary.
 - the flight options out of Lhasa and exact flight times could possibly be given in advance to help customers with other plans on the trip

I haven't written a blog online about my trip but have shared all my photos from Shutterfly with you so feel free to use any of these.

I hope to come back to China again, maybe next year to visit both Beijing and Chengdu in the one trip so if you guys can help out with anything here, I will definitely contact you!

As a matter of interest, is April or September a better month to visit these cities? A Chinese guy who works in one of the bars in Dublin that I go to a lot said that it is usually 35 degrees in both cities in September and it's better to go in April or October....what would be your opinion here?

(I know it is peak tourist season in China in September / October - it was actually 25 degrees at 17:30 PM on Wednesday evening last in Beijing so he might have a point!)

Let me know of you need anything else,

Brian.


April 27, 2015

Isabel,

Good morning from Beijing! I wanted to take some time to thank you for everything in booking our Tibet trip, working with our unique schedule, and helping us change our mode of transportation back to Beijing at the last minute.  Luke and I had an amazing time, and Jianyong provided us with the rich cultural and adventurous experience we were looking for.  I hope all is well, and also that Selina is healthy again.  Please send her my regards.

Respectfully,

Jeff Uphold


April 20, 2015

Hi wonder,

Thank you so much for the arrangement! This trip has been nothing but fantastic! All of us enjoyed heaps.

Your service to us has been highly commendable, no doubt. As for the tour guides, although there's a slight hitch in between due to the switch of tour guide, they're of great help to us too! Overall, excellent!(:

Would definitely recommend to my friends if any of them happen to be interested in visiting Tibet in the future.

Thank you and all the best!(:

Kiko


April 14, 2015

Hi Laura,

Great to hear from you! Yes, we just returned a couple of hours ago. We had an incredible time in Chengdu, Lhasa and Beijing. (Hotpot in Chengdu and Beijing Duck in Beijing :-)

Lhakdon was great! I appreciate her knowledge of things and her willingness to assist with anything. The visit with a Tibetan family was one of the highlights of the trip. She served us Tibetan food and drink. Very special.

On the plane I sat next to a man from Chengdu (now from Beijing) who talked to me about how we can assist people living outside of Chengdu. Can I email you later this week? Also, I'll send the link to my website later where you can view photos.

More later. Thank you again for being a great tour company!

I'll email you later. 

Have a great week!

Jack


April 13th, 2015

Hi Wonder,

We are very satisfied customers. The tour was fantastic and the arrangements were good. We already gave feeback on a form our nice guide Jenny gave us. She is a very good tourguide, flexible and knowledgeable. Also your service was fine. The only hickup was the fact that there was no train on the intended day. That off course was not your fault and Tiger managed to change the schedule quickly. Our only complaint is that we got to know about the changes very late, and we were lucky to be able to get from Hong Kong to Guangzhou that same evening. But as I said, we are very satisifed, so thank you very much!

Bjorn and Karin


January 11, 2015

Dear Bella,

Thank you very much Bella! I had a lovely Christmas, and I hope the same was true for you!! Thank you once again for the wonderful once in a lifetime trip you organized for me this year!

Miranda


December 27, 2014

Hi Ian

Thank you very much for your good wishes. My trip toTibet was a complete success... I also offer you my my best 3wishes of Health, Serenity and Happiness for 2015. Please share these wishes with my guide Taschl to whom I am very grateful for his excellent work as a guide.
 
Solidairement, Michel Lacroix


December 24, 2014

Hi wang..

Wow..really bad tired....but Ive got a really great valueable experience from this journey...thnx to you too and all the guider for their patience and their help...specially for luoshang...Chai rang...and Alex... If there were a group from my city...I will recommend to Tibet discovery.... Once...thank you so much...n keep in touch...

Budianto


December 16, 2014

Hi Ian

Everything is absolutely fantastic, Ian, I am having a wonderful trip. I am so glad I got here, and both Lucas Berger and I have agreed you have been a wonderful organiser.

In fact, I love it so much I really wish I could stay in Lhasa longer after my trip ends but I guess that is not possible with my permit...

Ah well, all good things come to an end.

Jaime


December 15, 2014

Hi Ian Wei!

1- Tour arrangements was perfect
2- Yes, if someone ask me about Tibet tour I will reccomend your services
3- Very efficient and onest company
4- Nothing to suggest
 
Thank you for all and please say thank you to our guide. She is a very nice person and able to arrange everything guests need day by day, and she has arranged perfectly our stay in Tibet and our change to the program.
 
Best wishes to you and I hope you can visit Italy very soon!!!
 
Gianluca


December 5, 2014

Hi Rita!

Yes I am loving it, the people here are so nice and friendly! And the city is so beautiful!

I got a lot of nice souvenirs for my friends and family and some nice things for myself also.

I plan on coming back here hopefully next year!

Regards, 

Raquel


November 27, 2014

Dear Wonder,

Sorry form my late reply :(



Regarding your questions:
1) your service:
You did a great job! I always felt very well attended and informed, always felt safe about next step in booking and immigration procedure. Many thanks for your great service and (for me) easy procedure! :)

2) Tour guide
Lopsang was a great tour guide! He showed and explained great about Tibetan culture and religion, also always informed well about procedures (e.g. speed control etc).

3) suggestions
For sure I will recommend tibetdiscovery I anyone of my friends would plan to travel to Tibet!

However one small point which might be improved: it was always mentioned (e.g. in itinerary) that it is a long trip in car, so I thought about 6, 7 hours, but never expected 11 hours drive.. This was reeeally long and should be mentioned in advance to being better prepared.

Dear Wonder, many thanks again for your great arrangements and please pass also my greetings and thanks to Lopsang when you speak to him, thank you!

I wish you both all the best,

Gesa


November 23, 2014

Hi Wonder Wang,

So how’s your tour arranged by me? - Excellent! You have been very helpful in arranging the tour.

For the development of our company and myself, could you answer the below questions as a simple feedback?
1.How do you think of my service? -Wonderful service, fast response to inquiries.
2.How do you think about the tour guide’s service? -Good tour guide! Very helpful and accommodating.

Thanks, Kesler


November 18, 2014

Feedback to Tibet Discovery

I would like to inform you that Tibet Discovery provided me with excellent travel service for my trip through China and Tibet last month.  Your company services were extraordinary, helpful, and invaluable.  It made my vacation enjoyable, especially in Chengdu, Leshan, and Lhasa.  In Chengdu, Jack Li, my travel advisor,  was able to meet me at the train station, upon a few hours' notice, in order to find a temporary storage place for my luggage while I traveled to nearby Leshan for a few hours to see the Giant Buddha statue.  Jack was considerate enough to help me buy my bus ticket to Leshan and then write driving instructions in Chinese for any taxi drivers I would need on my trip.  He even called me to make sure I returned in time to get my train from Chengdu to Lhasa.  

In Lhasa, my guide Lakhdon  provided me with fantastic service.  She met me at the train station, then showed me around Lhasa, provided useful historical and cultural information and advice, and she even dropped me off at the airport upon my departure.  She was able to get me through the airline check in and luggage lines very quickly.  Like Jack's, her service was above and beyond the call of duty.  I never use travel agencies, because I normally do my own planning, but Tibet Discovery proved to be a necessary, useful, and invaluable resource for my trip through China.  Jack and Lakhdon deserve the highest praise.  Your people made my travel experience easy, extraordinary, and wonderful.  I will recommend your service to all who plan to travel in China.  Thank you for your excellent service.

Regards,

Gerald Edwards





November 12, 2014

Hi Isabel,

I can't believe it's already been three months since we were in Tibet (seems like yesterday)!

I'm not sure if Ricky responded to your email, but I've attached a couple of the best group shots as well as the photos with your company flag.

Let us know if you need anything else!


November 12, 2014

Dear Laura,

Thanks a lot for the set up of the trip and visit.

Mrs Lhakdon, has made this visit so great and that I want it to come back with a group of friend next year.

Thanks for the car, exactly what I was expecting, and very nice safe driver.

The only disappointment I had was the hotel, the level of service is below their standard, but this who would know before you try ?

Thanks again

Best regards,

Marc


November 10, 2014

Hi Olivia,

I am on my way back to Brasil.
Visiting China was a great experience. Your help was very important for the success of our trip. Your guides were kind and efficient. I hope to return to China some day and will look for your assistence.

Thank you.
Francisco


November 8, 2014

Hi dear

Sorry answer only now, I arrived in Brazil this week.
Sure you can recommend me as a good reference from Discovery Tibet!
I have great references about your company :)

Thanks
Best
Monica


November 8, 2014

Dear Jack

Thank you for the excellent service that you provided to me for my trip through China and Tibet.  Your services were extraordinary, helpful, and invaluable.  It made my vacation enjoyable, especially in Leshan and Lhasa.  My guide in Lhasa, Lakhdon, was great also.  She met me at the train station, then showed me around Lhasa, provided useful historical and cultural information and advice, and she dropped me off at the airport upon my departure.  You and your company provide excellent service.  If possible, please provide me with the email address of your manager, so that I can send them a proper recommendation of your service.

Regards,

Gerald Edwards


November 6, 2014

Hi Laura

The arrangements were very good.  We were especially impressed by our guide,  Oliver Xu who is a fountain of knowledge.

Thanks for all your efforts.

Cathy Parda


October 29, 2014

Awesome day from Tiger at Tibet Discovery

We came back to Lanzhou yesterday. Thank You, we had a fantastic journey. Everything worked out perfect and we are very satisfied, especially with our guide.
We have about 1000 photos. I will look at them, carefully, when we are at home, and send you some. Tomorrow we are leaving for Sweden.

Best

Lars-Henrik and Jeanette


October 28, 2014

Hi Wonder,

My family and I have got back safely from our trip to Chengdu and Tibet. We thank you for the smooth arrangement.

Our feedback are:

1.How do you think of my service?
-Your service is efficient and excellent. Your replies to our queries are prompt and helpful.
2.How do you think about the tour guide and driver’s service?
-Tour guides are friendly and knowledgeable.
-Tiger was very helpful and  accompanied us to a destination even though it was not in the itinerary.
-Cindy who guided us to the Panda Base Research Camp was patient and friendly.
-We have learmt alot about Tibetan culture and Buddhism thru DeQin.
If you have any good suggestions, please feel free to let me know.
-As our arrival was early in the morning, it would have been informative if a city tour of Chengdu is included to  introduce us to the city. A whole day free to explore the malls around the hotel is too long and boring.

Regards
Suanne


October 29, 2014

Feedback to Tibet Discovery Itinerary

Positive input:

1.   Tashi, our second guide, was much more comfortable using English and his Chinese was passable, as Tibetan was his native language.  He was also very knowledgeable about Buddhist and Tibetan history.  He was punctual and was concerned about our welfare.
2.   Our drivers were safe, dependable and on-time.
3.   Tashi and the driver seemed to work well together.
4.   Tashi suggested we skip the hotel in Lhaste and we returned to stay in Shigatse, a more comfortable hotel driving another 2 hours more on the return trip to Lhasa.
5.   Changed the itinerary in Lhasa to visit the Tibetian cultural museum to accommodate a more relaxed pace and we visited Barkor Square on our own.
6.   Changed hotel in Lhasa for last night in Tibet.
7.   We were mercifully not dragged into tourist shops to buy gifts.

Memorable events and highlights:

1.    Soft sleeper train was just about right length at 24 hours, not too long.  Unfortunately the train did not stop at any stations for us to take photos or buy food from local vendors.
2.    Portola Palace and Jokang Temple were especially majestic and beautiful.
3.    Being interviewed for TV news at Norbulingka when the Nepalese ambassador was there.
4.    Mt Everest was great.
5.    On our last night in Lhasa, we ate at a vegetarian restaurant near Jokang Temple and we circulated around Barkor Square.

Ken Young
Kai-Man Lee


October 16, 2014

Hey Tiger,

Thanks for your questions! I have just got back home to Beijing.

Thank you for arranging a trip for me, everything went well, especially due to excellent guide, Tashi P, who was our guide to the EBC. I would like to emphasize it again, that he did a really great job.
The driver was also very professional.

Accommodation was fine, however it would be better to know in advance there is an option to choose different standard, rather than to be thrown into the highest and most expensive hotels, which would influence the total costs.
The itinerary was fine, although it would be better to see more village life and skip one of the monasteries.

Thanks!
Maya


Oct, 28, 2014

Feedback to Tibet Discovery Itinerary TD-SA-14471-Kai Man -140922

Positive input:

1.    Tashi, our second guide, was much more comfortable using English and his Chinese was passable, as Tibetan was his native language.  He was also very knowledgeable about Buddhist and Tibetan history.  He was punctual and was concerned about our welfare.
2.    Our drivers were safe, dependable and on-time.
3.    Tashi and the driver seemed to work well together.
4.    Tashi suggested we skip the hotel in Lhaste and we returned to stay in Shigatse, a more comfortable hotel driving another 2 hours more on the return trip to Lhasa.
5.    Changed the itinerary in Lhasa to visit the Tibetian cultural museum to accommodate a more relaxed pace and we visited Barkor Square on our own.
6.    Changed hotel in Lhasa for last night in Tibet.
7.    We were mercifully not dragged into tourist shops to buy gifts.

Areas for improvement:

1.    On picking up our train ticket, more explicit instructions would have been helpful.  For example, we did not know we needed to pay a 5 RMB service fee per ticket as our train ticket did not start in Xining but earlier and we had some trouble finding the old train station now used as the main one was being modernized.  In fact, many locals including cab drivers had a hard time directing us to the train station.
2.    The Dekang hotel in Lhasa was not well maintained as our bathroom was dirty and the toilet was plugged up.   So on our last night in Lhasa, we stayed at a much better Tibet Gang-gyan Lhasa hotel that was very close to Barkor Square and a much better location.  But despite being a 4 star hotel, there was no heating and we were simply given additional blankets.
3.    The hotel tent at the Everest Base Camp was overcrowded, squeezing in 13 guests instead of the normal 6.  I think this contributed to Kai-Man Lee’s health problems he encountered.  I know it was the busy holiday season, but this made for uncomfortable lodging arrangements.  Additionally, we think it was unfair to us to have to stay in such crowded conditions, especially when our tour brochure stated that there were to only 6 in the tent total.  That meant only 2 additional guests besides us. Furthermore, these other guests arrived late at night and were quite loud which made sleeping and getting rest difficult.
4.    There was a time period, just before our tour started up when you, Isabel, were on tour in Tibet and there were delays in response time to our questions.  It would be helpful to have a partner or back-up in the office who could have provided coverage in your absence.
5.    More screening for guides ability to communicate to tourist group.


Memorable events and highlights:


1.    Soft sleeper train was just about right length at 24 hours, not too long.  Unfortunately the train did not stop at any stations for us to take photos or buy food from local vendors.
2.    Portola Palace and Jokang Temple were especially majestic and beautiful.
3.    Being interviewed for TV news at Norbulingka when the Nepalese ambassador was there.
4.    Mt Everest was great.
5.    On our last night in Lhasa, we ate at a vegetarian restaurant near Jokang Temple and we circulated around Barkor Square.

Ken Young
Kai-Man Lee




Oct, 28, 2014

Hi Wonder,

Thanks for your email, We really enjoyed the trip,I am happy with all the support your agency gave us since I started to search about Tibet and Nepal. You Wonder were alwys prompt to answer all my doubts, e ery single one, which helped me to feel confident and pick your service. Thanks for everything.

Our guide Jiang was very attentious and honest  with us, which we really appreciate because it gave us a good direction of the real everyday activity. The itinerary was followed  as planned and we liked that fact because in China, it is hard to trust in some itinerary proposed, since some agencies easily change the plan in the way. We learned a lot about Budism and we really liked the fact that he is also budist, so he knew a lot of it. He was also very professionL and quick on the several check points we had to pass. His English is clear and easy to understand.

The driver also was very nice and concerned with the group safety, we liked him and the way he cared about us, his job is definitelly not easy.

We also appreciated the tour arrangement considering the fact that our flight from Chengdu delayed on arrival in Lhasa, but our guide managed with another guide from your agency to give us the support and drive to the hotel. Thanks for that. We would only suggest to drive a 4x4 traction car to go to Everest base camp because the road is very bumpy and it is hard to stand in the microbus for such a long way.

Thanks for everything, that for the attention and for being such a professional and serious agency,I will certainly recommend your services .

Warm Regards

Daiane


October 12, 2014

Dear Olivia,

Thanks for your email. Thanks for all your help. Our trip was wonderful and we had a great time.
 
The tour was very very  well organised and we were very happy.
 
Your service was excellent both in Chengdu and Tibet. Must say the Tibet guide Sonum was brilliant and everything was just what we wanted and brilliantly done. Grace in Chengdu was really good and very proactive .
 
I too come from customer service industry and must say that it was bang on.
 
Thanks for everything. I have already recommended your tour to several people who were interested. One thing I must mention is that you were brilliant as the trust and confidence you gave me was immense.
 
Thanks once again.
 
Cheers Tasneem


Oct, 27, 2014

This is a review of our 20 days trip in China,

Selina, the Tibet

Discovery Advisor, tailored out tour to our requests. We had a list of sites to see and depending the duration of tour Selina help us to adjust the schedule and she was really great in customizing our tour and responding to all our queries.
In Tibet, we get arranged 8 days group tour plus one day private tour and everything was well organized with excellent local guide who were willing to help us see the sites we wanted to see.

I strongly recommend to everybody who wants to visit all these amazing places. The tour guides spoke very well English and were very professionals.  

We have forgotten the cell phone at the hotel (which we have taken dozens of photos) but thanks to Selina who has made a giant effort we regained our mobile.

Many thanks to Selina (Tibet Discovery) which was my contact and a very reliable one, very quick and prompt reply to all e-mails
Thanks Selina.

It was a great experience for us and we are looking forward to our next holiday with "Tibet Discovery".

Best regards from us, Stella and Mahdi!


October 7, 2014

Hi Wonder,

Tibet was a pipe dream for us and now finally it became a reality. We went there for 8 days and we were pleasantly surprised by how our itinerary was carefully thought out for acclimatising ourselves and for maximum enjoyment of the sights and attractions.
Our initial planning of the trip was rife with obstacles but our agent Wonder efficiently and patiently took us through the process and made it all happen.

We had a local Tibetan guide who made it very interesting with his anecdotes and cultural insights.

The highlight was the Everest base camp. We were a little worried about the 8- hour car journey and altitude sickness but we survived. Staying in the tent was a treat. It was warm and spacious not at all what I had imagined.
 
The hotels though 3 star were clean and staff friendly and helpful All in all it turned out to be an amazing trip and would strongly recommend going there. The support by the agent through out is an important factor and we were fortunate that Wonder was there always at hand to support and suggest M.Le Vasan.

M.Le Vasan.


September 30, 2014

Dear Isabel,

I'm not sure exactly what you're looking for but I thought the trip was great. You did a good job of handling all the issues that arose and I was obviously satisfied with the trip. From my perspective, I can't really think of anything that could have been improved.

Hope you are well, miss you.

Ricky


September 15, 2014

Hi Laura,

Thanks for your email and your wishes to Mid-Autumn Festival. We are fine and i hope you as well and you had a nice festival.
The trip to tibet was so amazing....We are alwasy remembering the trip and dreaming of a lot of situations....the pictures... waking up at 7 am...the yaks lying in front of the tent covered with snow....beautiful landscape!!!! Getting tears in my eyes thinking and writing about it!! Was one of my best and impressive but also hardest journey i´ve ever done before in my life. The 4 days in Chengdu were fantastic as well and we had a lot of good food :-)

Can you please sent Tachy my best wishes, hope he is written like this, he was our guide on the Trip.

Thanks for everything and best regards

Christoph


September 10, 2014

Feedback to Tibet Discovery

1.  How about your tour arrangements?   
Tour arrangement was good with the numbers of days that was available. If I were to do another trip I would recommend 4wd not the bus.

2.  Are you willing to recommend our service to those who would like to come to Tibet ?
Yes! for sure if anyone wishes to use your services fully recommend. Since I have use Tibet Tour twice and very happy with your service.

3.  Your general opinion on us?
Trustworthy and reliable. Happy with all your fast email responds.  

4.  What will be your suggestions regarding how to improve our services?
Low cost and keep up the good services you are providing.

Thanks again Ian.

Regards
Boon


August 19, 2014

Dear Isabel

Your service was wonderful and Wong Chu (spelling?), our driver, was competent, safe and wonderful and Lobsang, our guide, was fabulous!  

We were particularly happy that both were native Tibetans so that they knew their countries culture and history so very well.  Lobsang told us so much about the Buddhist history and practices (Debra also practices Tibetan Buddhism) that it really enriched our experience of their amazing country.

The hotels were fine, but we did have some trouble sleeping at the Everest Hotel - but that was because of the altitude.  We really appreciated the location of the hotel in Lhasa because it allowed us to walk into the Old Town.  Even our first hotel in Tibet was fine.  We loved the view of the mountain and valley and the breakfast was excellent.  We really liked our hotel in Shigatse, too, and found Shigatse a delightful city.

I had been disappointed by not having an  operable window in the car because I would sometimes take photos out the window as we were driving, so Lobsang and Wong Chu actually bought a new operable sliding window and installed it in the car!  That was truly above and beyond the call of duty.

Also, although it was not a scheduled activity, I had seen a poster for the Princess Wencheng extravaganza and wanted to go, so Wong Chu drove and attended the performance with me so that I could see it.  (It was amazing!)

I will send you links to some of my photos after I have selected out the best ones.

Thank you so very much, again, for putting together a wonderful tour that will never be forgotten.  Already my friends are asking for your name.  

 

Regards,

Lyrinda Snyderman


July 28, 2014

Hi Wonder

We have made it safely and I absolutely loved the train,  a true highlight for me.   I loved the scenery, this is a must for all.   It was a little long for Shellie but she managed.  

Our guide was fantastic.

Shellie and Lorna

 


July 26, 2014

Dear Bella

I really enjoyed my travel experience with your agency.  All of the guides were exceptional, especially, the one from Beijing, X’ian and Guilin.  They were very accommodating.  The one from Tibet was OK. 

Eventhough we could not go to Longshen, I appreciated the extra effort that Alice did for me in order to compensate.  I recommend your agency that is very professional and worrisome for the wellbeing of their clients.

Thank-you very much for everything!  If I return to China, I will certainly want to do business with you again.  Yes, I am in Hong Kong. 

Best Regards,

Anne


July 8, 2014

Hi Laura

Everything was fantastic thanks, a once in a life experience. The guide and driver looked after all our needs 24hours a day. Glad we had the oxygen too, it was very high at Mt everest!

Thanks again for organising our tour.

Garry COX


June 26, 2014

Dear Ian

I've returned yesterday and I had an amazing time in Tibet!

First of all I have to say that I had the best tour guide one can wish for!!! She has been so lovely, kind and wonderful! I have learned so much about Tibetan culture, Buddhism and the history of the country! She took me to amazing little local restaurants in which we had the most delicious food!! I am so grateful for having her as my tour guide and I had the best experience I could have wished for!! My days in Tibet were absolutely wonderful!! The hotel was great, everyone was very friendly, helpful and simply amazing!! And out driver was so lovely!! Very experienced and I always felt very safe driving around the sometimes bumpy streets in Tibet! 

I would definitely recommend and also return to Tibet again! 

Sabine


June 20, 2014

Hi Laura,

Sorry it has taken so long to get back to you. We got a flu with we are still getting over.

We had a brilliant time thanks to your fantastic service and great itinerary. The accomodation was average in Tibet but not shaw if that was to do with tibet office/guide trying to put us into sub standard rooms? The guide was good but did not really go out of his way to help us, just did what he needed to do. In the evening in a couple of places we said where would be good to eat and he replied there were a lot of resturants up and down the street! That was true which is fine if you can speak Chinese!
The car and driver were great as it is a difficult . At the border to Nepal there was confusion but managed .
Katmandu hotel was well located but average rooms, that was ok though as the manager was very friendly and the food was good. Also on our last night the owner of the tour company took us out for a meal which was brilliant. Very thoughtful and memorable.
Bhutan was fantastic. The guide was so friendly and knowledgable and again difficult driving conditions and did really well. Accomodation in Thimphu as you know was very average but the next night was great thanks to you. I feel in future it is better to make sure that the accomodation is upgraded slightly. The reason is our 3 star accomodation would be like 4-5 star in china/tibet etc. after a long journey it is important to get to a clean, comfortable note.

We really enjoyed the whole trip and we thank you so much for making that happen.

Kind regards

Helena and Peterx


June 12, 2014

Hi Wonder

Everything was fine and the Guide was very organized and very friendly! Please tell also the agency that he's really recommendable!!
The Tour is Great!

Many greetings from Lhasa!

Astrid


June 11, 2014

Hi Tiger,

Thank you very much for this travel,it was so well. We are very happy for all visit. The "warriors "are so beautifull ,last saturday on french TV we have seen this place and some more explications....in french it is better for us because our english is not fantastic! I like also Lasa with all  typical people tibetain so fantastic.

It was a very good organisation. Thank you for all.

I hope you have a long way in this work and happiness for you and your family.

Bests regards

Lette and Jean Michel Thomas


June 12, 2014

Feedback to Tibet Discovery:

I have been using Tibet Discovery as my travel agent in China since I first went to that country in 2012, and have made 5 trips since that time for official work and tourism, average three weeks each time, banking on this company for my hotel bookings, airport pickup, purchase of train and air tickets, cruise bookings, and guided tours.

Excellent service. Those of us from Europe, America, or other countries will get pleasant surprises. At least some employees work all their waking hours, and are prompt in replying e-mails. Thus the planning is convenient. Some of us went through a lot of comparison before selecting this company.

Confirmation of our bookings will come to us in e-mail. This electronic copy will suffice for all purposes except train travel. We must produce the original ticket before boarding a train in China. For that, we may go to any one train station, show passport, and obtain all tickets in original.

Once I had to cancel my next day’s guided tour of Shanghai city because of some unforeseen work. At only a few hours’ notice, Tibet Discovery arranged an alternate night-tour for me—unforgettable tour—paid me back in cash the difference in the cost, and reached me to the airport the next day morning.

At another time, I had to cancel 3 train tickets, they have promptly refunded the amount back to my credit card.

These are my experiences. I found the company genuine. There is no deception. I would recommend this travel agent for all travel requirement in China. You may talk to them any time on phone or on Skype. The payment must be made only through PayPal.

Rajendra 


June 11, 2014

Hey Ian,

I wanted to write you anyway and thank you for arranging such a nice trip for us !!

In detail:

1. We liked all the tour arrangements, only we could have stopped more often in small scenic villages!
2. I already recommended your agency :)
3. We wer generally satisfied with your service
4. The only suggestion is to stop more in small villages and individualize the trip a little bit with these stops

I will convey you some pictures as soon as possible

thank you for everything !!

Max


June 4, 2014

Thanks Tiger

Here in Italy all good.
Many of my friends still ask me about our tour in Tibet. It was an awesome experice!

Enjoy the festival.

Regards

Luca


May 30, 2014

Dear Olivia,

I am very fine. Thank you for the memorable time in China and Tibet. There a lot of my friend who interested in the trip. So I will pass the information though them. I will get back to you again may be tomorrow.

Pattana

 


May 30, 2014

Good morning

Now I'm in my house in Spain. When you pass the pictures to my computer I'll send you some. Tell me which sites you want them. I've done 1000 photos.
Kathmandu hotel is the World Heritage in Durbar Square. It is quite expensive for what they offer. Almost never have electric light. At least they are friendly.
The trip to China and Tibet was very nice, very friendly guides and everything turned out pretty well. It was tiring but it was worth it.
Thanks for everything, and if you have any suggestions, or anything else, let me know and I send you what I have.
I will recommend your agency to anyone who asks me.

Regards

MarÃa


May 23, 2014

Hi Wonder

Sorry for late reply.
Now I'm ready for the feedback.

1) About your service.
Your service is very impressive, honestly.
Consistently prompt response with rich detail made you reliable.
For foreign customers who are able to reach you only via online means, personally, I think it is necessary to make sure you are trustworthy.
And you did it very well.
You'd answered all my requests perfectly, even if I'd changed it from time to time.
The only thing I can think of now to improve your service is about informing the timeline of the process.
Because it takes quite a long time for the whole process.
Furthermore, each one has its own specific time, especially for the train ticket.
It could be better to ensure your customer just by updating the process you're doing and a brief schedule of the next one.

2) About the tour guide service.
Gapel did his job very well.
He's a very active and skillful guide.
His service could proved his experience.
He showed his great knowledge in all places I've visited, not only things in guidebook but also local ways which I think it is what most foreign customers expect from this kind of tour.
Moreover, he can adjust the plan according to real situation quite well.
Comparing to other groups I'd talked to, it showed that he has a very good adaptable skill.
However, maybe because he's so active, sometimes he's too rush and bring us to break the queue.
Even it's good not to waste my time standing for queue, but I'm not sure whether it's a common thing to do or not for the locals.
By the way, he's still a great guide for me.

3) About the tour arrangement.
Generally speaking, your tour was far more better than my expectation.
Warm welcome, good transportation, comfortable accommodations.
The planned attractions were all impressive and not too tight.
The itinerary was flexible enough to adjust to an unexpected situation.
Actually I've done my tour in quite different order from your itinerary because of many unexpected conditions.
I think you may know about it.
Especially the accident that made me unable to go to the base camp as scheduled.
I think it was a very lucky accident.
If it had not happened, I would have had to stay near the base camp and may be sick of the altitude sickness.
Because of this event, I had to stay in a town in lower altitude which was much more comfortable.
Even I had to wake up very early and drive for 2 hours in the next morning, I think it's better than stay up there.
I think you can offer this as a choice for your future customer.

Finally, I would like to thank you again for a very impressive experience in Tibet you provided for me.
I hope my feed back can help you to improve your future service.

Best regards

Trirat



May 20, 2014

Hi Isabel

Here is some feedback from our Tibet tour

- Tour guide Tashi was excellent.  His level of English was very good, his knowledge of all monasteries, mountains, areas etc was outstanding.  Even if we had a question for him where he was not sure of the answer, he would ask the local monks or villagers and let us know.  He was always very accommodating regarding the tour, and if we were not extremely in the mood to see another temple, then he would adjust his information to us to make the experience enjoyable and not drawn out.  He always gave us good tips regarding the altitude and what to eat, took us to some great restaurants and always made sure we were ok and having a good time.  He made our trip!

- Regarding the tour itself, it was very well laid out.  Even though we missed our first day because of bad weather in Lhasa, we never felt rushed to get to Everest and to have to acclimatise too quickly.  Thank you for your help during the period when we had our flight to Lhasa changed.  Lhasa was beautiful and snowed the day after we landed so it made all of the mountains look even more spectacular.  We knew there would be a lot of driving every day to get to the next location, so it was good to break things up with sights such as Yamdrok Lake, Sakya montastery etc and other things like that.
- Regarding the hotels, overall they were good and the breakfast in the morning was always good.  However, the hotel in Tingri was quite bad and had no heat, hot water or electricity in the morning.  The hotel in Zhangmu was ok but the bathrooms could have been better.   

- Finally, the driving overall was good except a few issues with speeding.  We understood there were speed checkpoints and we could only arrive at a certain time to the next destination.  We found that the driver would speed through the most dangerous of places (driving up the mountains with very sharp turns) and then we would end up having to wait at the side of the road because we would get to the next checkpoint too early.  This made no sense to us as we asked the driver many times to slow down yet he did not comply.  We were always happier to drive a bit slower to take care and so we didn’t have to wait on the side of the road for check points so many times.  As we were in the car for so many hours a day, this made quite a difference in our experience as we would have preferred to go slower and enjoy the scenery more instead of speeding.  I understand that it may be the way Tibetans drive but we asked many times to go slower, especially up and down mountain passes, but we still felt that the driving was a little dangerous in some places.

Overall, your service during organising of the tour was fantastic, so thank you very much.  The tour was very much as we expected and that you had described, which was good as there were no surprises.  Our tour guide was excellent and one of the highlights of our trip. Please pass on our thanks again to him.  We will definitely be recommending you, your agency and Tashi (our tour guide) to our friends.  
Thank you very much for everything.

Steven


May 20, 2014

Hi Laura

Thanks all are fine and good.

Lob San your guide tour he is very good . We like him a lot and the driver too!!

All the best


May 17, 2014

Hi Wonder,

Thank you very much for your Organisation and your service!

Our trip to Tibet was very nice and recommendable .

Your organization worked out in nearly every point. And you always met our expectations.

Here a detailed review from my side:

The contact with you was all the time very pleasant. You always replied very fast on all my requests. You always tried to fulfill our wishes. Big thanks for that!

Our tour guide Tin and our driver were very nice. Tin had good knowledge,explained a lot to us and was always helpful in any case. Our driver did a very good job as well. We always felt save while driving with him.

I can really recommend both of them!

The tour arrangement was very nice. We saw a lot and had always enough time to experience the sights and the scenery.

The only sad point was that at our first stop in Shigatse the hotel room was not very nice. The door was broken, you couldn't close the bathroom door and the room was very dirty and filthy, especially the floor had a lot of stains, cigarett burns and so on. On our way back we had a nice room, so I think they maybe overbooked the hotel and on our first stay we maybe got a left over room and not the room that was actually booked. We somehow made that out as we'll while we were checking in, because there were big discussions about that topic at the reception desk and Sebastian -who was with us in the group -had a very nice room.

All in all I really want to thank you for the arrangement and the organization. You totally met your expectations!

Concerning the knife I think it is maybe easier to buy a new one here in Germany, when it is so complicated with the shipping. Please keep it as a present from us, or give it to our tour guide or the driver-maybe they can use it. But again thanks for our effort in that point.

In case You need a recommendation for new clients and they maybe want to get in touch with someone that already booked a tour with you feel free to contact me.

Best regards,

Carina 


May 8, 2014

Hi Tiger,

Thanks for your email and best greetings from sunny Beijing!

Yes, my friends and I returned well & safely yesterday afternoon to Beijing and today is my first day back at work.

Quite busy, to catch up after 1 week out of office, but the wonderful experiences & impressions from last week are still with me and help to keep me happy!

We had really a wonderful holiday in Tibet and it was so impressive to see the fascinating culture, the people and of course the astonishing landscape.

It was an absolute great experience, which will stay with me for long time in my memories.

I will have to review the many pictures I took and I will send you some impressions!

Also, let me give you some more detailed feedback later on your great service you provided and the tour we did – to take it away: everything was good!

 

All the best regards from Beijing,

 

Claus


May 5, 2014

Dear Tiger,

We are now happily arrived in Kathmandu. I wanted,on behalf of our whole group, let you know that we enjoyed very much the Tibet tour, and everything was very well arranged and we had great time.

Zhangdu, our guide was very kind and helpful in every situation. Big thank to him too.
Just I wanted to let you know one little issue, so that you can warn future tourists: at the border exit to nepal, the Chinese police checked our luggage and took our guide books,both the Tibet and nepal lonely planets.
clearly this is not your fault, but please inform the future groups because it is very sad after a good trip to loose the book that was a good reference and memory.

Apart from this, no major issues. We will definitively recommend your service.

Keep in touch, best
Luca and friends


April 19, 2014

Hi

Because my son was so sick in Tibet unfortunately the tour was spoilt.  That is no fault of yours, of course.  I thought the service was very good and Chime our guide extremely nice and particularly helpful when she came to the hospital with us and drove us back to the hotel afterwards.  The car was very comfortable and the driver also very nice.  We couldn’t go to all the attractions but they were very interesting.  My only disappointment is that we didn’t drive out of the city and see some of the wonderful scenery that is in the area and I think a half day drive with a picnic lunch or similar would have been really good option.  The hotel was also very comfortable.

Thank you,

Lynelle Adams

 


April 14, 2014

Hi Ian,

Hi Ian,

Sorry about the late reply. I have been busy since I got back.

1.   How about your tour arrangements?  - The arrangements were good, I like the flexibility of the small group.
2.   Are you willing to recommend our service to those who would like to come to Tibet ?  - Yes
3.  Your general opinion on us? - Excellent
4. What will be your suggestions regarding how to improve our services?   - Better communication between the guide and the office, the guide seemed to know very few about the guests' individual travel arrangements and everyone's itinerary.


Jan 12, 2014

Hi Laura

I spoke to Delia and she enjoyed her time with Tibet Discovery in Lhasa. And was very appreciative of the help received from your agent in Beijing. Who assisted her to the station and helped her find her train to Lhasa. (what was his name? so that I can post a great review on Trip Advisor)


Jan 8, 2014

Hi Ian,

The tour went pretty well, thanks again for your help in arranging tour services / hotel accommodations, applying for the permits and confirming the payments. Tour arrangements for Lhasa, Shigatse were as explained in your tour itinerary, and satisfactory.  Also, the free upgrade to St. Regis was the most excellent surprise for the tour arrangements.  Thank you!

Thanks,

Chris


Nov 18, 2013

Hello Laura,


This is Jack Lankhorst and you put together a great Tibet tour for us a couple of months ago with Lhakdon (spelling?) as our guide.

I have a few questions:

1.  I would like to visit Tibet again in April or May. Could you suggest the best time to visit during that time of the year? There will be four of us.

2.  I really enjoyed the hotel we stayed in. Would it be possible to stay there again?

3.  And, can we have the same guide?

Thank you for your help,

Jack


Oct 31, 2013

Dear Ian!

When I was looking for a 7 day tour of Tibet that included the train journey from Chengdu to Lhasa I came cross www.tibetdiscovery.com and selected a tour that suited my requirements. When I took this information to my travel agent so she could organise this tour in conjunction with a 14 day tour of another company, she informed me that they do not deal with this particular travel agent, but that she could find something similar for me. The tour she came up with was much more expensive so I decided to deal with www.tibetdiscovery.com myself. After making contact and after a number of e-mails had passed between us, I was satisfied that everything was to my requirements and using PayPal, settled my account. After my 14 day tour with the other company was over, I visited the office of the Tibetdiscovery travel agent in Chengdu to settle the rest of the account and I was warmly welcomed by the friendly staff at their office. Ian in particular was very helpful in every respect and I left the office confident that everything would work our just fine and it did!

I can highly recommend this company and I wish it all the success it deserves.

John Kamm, Australia.


Oct 1, 2013

Greetings, Ian, from Shanghai!

Just a word to let you know how much I appreciated Jenny in Xian.  She was not only a terrific guide, delightful to be with all day, but she also helped me mail extra items home so I don't have to carry those 24 lbs these last two weeks of travel, AND she arranged for a car to pick me up at the train station this morning and bring me to my Shanghai Hotel with great dispatch and efficiency.  In this large city with my lack of Chinese language, that was most appreciated.

So thank you so much for everything.


Nov 11, 2013

Hey, Laura!

Thank you for all your help,  we had a great trip and found your guide “Lhakdon” to be wonderfully helpful, insightful and enjoyable, too!  Until next time, Corey


September 2nd, 2013

Hi Judy!

Hope you are doing well.. A little over 2 weeks since we got back from the tour, just wanted to thanks for arranging and customizing it to our wishes.
It went mostly very well, very few glitches. The guides and drivers in both tours(Tibet+Beijing) were professional and did their job well. While both teams did very good, I must say that Lisa Beijing guide and Chen her driver did an outstanding job and provided outstanding service. They deserve a special remark from me at least.

Have a great week!

PS: we managed to actually catch a clear view of Everest on a rainy day, thanks to the Tibet driver whom woke us up after 9.00PM when sky became almost clear. Ditto to that guy !


September 2nd, 2013

Hi Laura,

Nice meeting you as well! :) we are back to chengdu and we will flying to Tibet tomorrow.

We will like to express our thanks to Nicky and Mr Yu the driver for making our trip enjoyable

And also will like to thank you for all your service for the past few months when we first communicate. :) 

Thank you to you and your team!! And do visit singapore in the future :) we welcome you! 

 

Cheers,

Carrie, Jade, Shu Zhen and Gunawan. 


August 7th, 2013

Dear Ian,

1.  The tour was excellent and went very well.  Well planned, very good guide and driver and good accommodation.  An incredible experience made possible by your company.  The arrangements to get visa etc in Kathmandu worked well.

2.  I would certainly recommend you to others and have already done so.

3. Very helpful.

4.  If arrangement had been earlier we could have booked a cheaper flight from Kathmandu.  The road trip down to the border through the river gorge was incredible and well worth highlighting on the itinerary.

In Tibet it is difficult to get information books on the places you visit.  Perhaps you could provide fuller notes for clients.

I will bear your company in mind if coming to China again.  I will send a travelogue and photos for your website.

Best regards and many thanks.

 

John Lilly


August 2nd, 2013

Dear Judy,

The tour was lovely and our guide Dawa and the driver were great too. Thanks for onganizing this for us! We will recommend it further to our friends.

Regarding the invoice, I was not able to open the link you sent. Is it possible to send me both documents: the one in the link and the one you attaced in the email earlier?

The details of my company are: M&M Consulting Agency SRL, fiscal code: RO 17046428, j23/1950/2004, address: Unirii 248, Corbeanca, Jud. Ilfov, Romania, bank: Alpha Bank Magheru.

Many thanks,

Mirela


July 27th, 2013

Hi Judy,

We enjoyed our tibet tour and are happy to have been visiting Tibet... We thank you for your assistance and don t have bad thing to say about tibet discovery agency but we feel your Lhassa agency was not up to the task.

We are just disappointed with the trouble that both our excellent guide and driver had to overcome for some permit and room booking which hadn t been done or at least done properly by your lhasa agency. If not for us, it is unacceptable for them 2 to run after our everest permit or to arrive at hotels and being told that no room was registered for all of us as it happened for both nights in Shigatse. Yesterday night was a lot of trouble for them to find us a hotel. Guide and driver did an excellent job even if we were all tired.

We confirmed the trip early enough so all should have been booked and secured by the time we got here by your lhassa agency.

I beleive this is subject to compensation for us because we told you we were happy with your assistance and building of the organisation for this trip and so we decided to pay more money to confirm the trip with you Judy rather than the competitor for the same schedule, which didn t come cheap.

And for you to enhance the quality of your partner in Lhassa.

I am looking forward to reading you once back in Shanghai on 4th August and wish you a good evening.

 

Best regards

Hermann


July 26th, 2013

Hey Laura,

I just wanted to thank you and your team for helping me to arrange our trip to Tibet!  We had a great stay there and our guide was terrific.  Lhasa is a very beautiful, interesting and culturally rich place...very special for us to experience.  My daughter did just fine with the elevation just fyi...that is something that I had discussed with Mary quite a bit.  

I work in the service industry and do a lot with guest feedback so if you don't mind I would leave a small amount of that here to possibly contribute to the experience of others in the hotel that we stayed in...I wanted to note that the hotel staff were very helpful and friendly...especially with our daughter...they played with her many times.  The food in the hotel was quite tasty and fairly priced.  The one negative I would mention is the bathrooms.  Ours leaked the whole time and the floor was quite swampy even when freshly cleaned.  The hair dryer does not work and the drains do not work either leaving standing water in the bath and the sink.  Shower was not bad at all, just didn't drain.  

Anyhow, I wish you the best and thank you again for the work you did with us...if I can pass that along to your boss just let me know!

Best regards,

Matthew


July 26th, 2013

Dear Bruce and the Tibet Discovery Team,

As our trip to Tibet took place last week, herewith me and my friend Radek would like to serve a testimony for you.
 
We would like to express our gratitude for the custom-made Tibet trip you prepared and executed for us. First, the planning phase went smooth and you managed to include all our wishes in the itinerary. I realized how sincere you are regarding the work, when you called me at 10PM, to inform the permit is issued. But the fact that you picked up your telephone on Sunday morning, to help us find the permit in the hotel, truly deserves our gratitude. In Tibet itself, everything was as good, or even better than we expected. Here special thanks should be stated to our guide Jinmei. He took a really good care of us, he has a very good command of English and we established a good understanding with each other. He was all the time surprising us with some small details we would miss/overlooked on the streets without him. Thanks to him, we tried almost everything edible from Yak, sit in a local teahouse, discovered small streets and places in Lhasa and Shingatse, and eventually bought a real souvenirs from Tibetan craftsmen. He and the driver were very patient when we frequently asked to stop and take pictures of the high-passes we were crossing. But the biggest asset of Jinmei is the fact that he is a Buddhist. Therefore, while visiting monasteries on the way, instead of a textbook knowledge, he was giving us real explanations of the rituals we were witnessing. That was one of the biggest values of this trip. Once again, thanks Jinmei!
And then, the ride back to Beijing, in a hard sleeper train, turned out to be as exciting as the previous days . Moments when the whole train car was playing cards with us will be unforgettable :)  
To sum up, a big thank you needs to be stated from our side, thank you for a great adventure.

Kris & Radek


July, 25th, 2013

Hi laura, Bruce

A report on our trip

Please excuse that i cant type so i write as briefly as possible

First, i cannot say enough good things about the personnel u provided at every stage

Justin was wonderful getting us thru the train station - beijing makes new york look like a small town station!

Of course, we were upset about the tickets - anyone looking at them should have spotted that the sequence was wrong so 3 of you had the chance to find that beforehand

But i want to stress that chris fixed it - i dont know how he persuaded everyone but he was available constantly by phone to tell everyone what was happening because we were helpless unless he talked to them

The people in the next compartment were happy with one another so there was no embarassment to us

and i told chris he really saved the day

Once in lhasa, we really enjoyed the company of both the guide  and the driver

The drivers skill in the mountain passes was amazing

As at the airport, we were met at the train station with great ease so again no stress for us

I believe they are not regular employees of your company but i recommend that any other clients would find them a pleasure to travel with

The transfer at nepal border was managed very well on both sides

By that time we were exhausted from altitude and they took great care of us

We were lucky that road to kathmandu was passable because there had been washouts

Again a miracle of driving skill !!

Our guide, ghana, was considerate about pacing our activities and we had fascinating discussions about nepal s history

I knew nothing about the country - just that i wanted to see katmandu

As to itinerary, we saw everything we could expect to do on a first trip

I was prepared not to see everest but she did appear briefly at sunset and the morning at EBC

So we were thrilled

And flying in the little plane in nepal was a great idea i found at last minute in my guide book

So, in summary, a lot of anxiety before the trip - i found communicating around the time difference difficult -

But we had a great adventure and there was no problem getting in touch with any people once we were in china

Best regards

Patricia Murphy


July 16th, 2013

Feed back to TibetDiscovery

This being my second trip to Tibet with TibetDiscovery. Overall services are satisfactory & recommendable. Will definitely recommend to others.

Thank you.

from Ms. Tioe


June 25, 2013


Dear friend, good day!

I am fine, thank you. Answer your questions:

1. Everything is ok.
2. Already recommended.
3. Ok. No any problem.
4. I really dont know))

Maybe I will post some photos in future. Several photos in attach.

Thank you for good service and hope contact you soon.

Konstantin

Following are some photoes took by Konstantin:


June 16, 2013


Dear Laura,

We already back to Indonesia.

We had enjoy our trip, our guide and driver are very kind and helpful.

Thank you so much for your kindly assistance.

We are thinking about next trip, going to Tibet through Cheng Du. Could you advise how many days approximately we should spend for that trip?

Regards,

Herlina Lie


May 1st, 2013


Dear Bruce:

My wife and are now back in the US. We greatly enjoyed our trip. The guide, Joyce, and driver in Urumqi and Turpan were really great. Also, the Silk Road Vines hotel in Turpan is wonderful. Kucha was not a great success as the guide was not engaged and in order to access the most interesting caves you have to pay a ridiculous amount of money. Also, the hotel is dirty and without any character. Your service in organizing things was excellent and greatly appreciated. All best!

Larry


May 12, 2012


Hi May,

We are now in Foshan with Nicko. We had an amazing trip and we both wish to thank you and your team so very much. The quality of Professional Service offered by all the guides is excellent. We both felt cared for and extremely safe and amongst friends. I would most definitely recommend China Discovery to all my friends. The amount and breadth of knowledge the guides have is amazing.

I can’t thank you enough.

I hope to send some photos to you when I get back home and have better internet.

Thanks again

Create a great day & enjoy it

Henny


April. 20th, 2013


Hi Bruce,

Thank you for your help in making our once in a lifetime trip to China so special. We returned safely and have recuperated from the time change. Here is our brief evaluation of the trip.

We appreciated always having the guides present upon our arrivals in the different cities. We also were very pleased with the accommodations both in terms of locations, cleanliness and amenities, perhaps with the exception of the cruise ship Victoria which has seen better days. The food was fine though we noticed the chosen establishments catered to tourist almost exclusively and the menus were very similar from one place to another. A little more variety and choice would have been appreciated. The breakfasts at the hotels were great!

Our guides in Xian and Guilin were excellent. They knew so much about history and culture and customs and were enthusiastic about their job. Lee in particular in Guilin was with us from early morning to late evening. Our guide in Chongqing was with us for only a few hours and was quite busy doing business on his cell phone so we learned very little from him though he did take us to the designated areas on the itinerary.

Our guides in Shanghai (turned out we had 2) were fine. They tried to accommodate our requests to the best of their ability.

The itinerary seems to cover the areas quite well. We did get to see a lot and were busy the whole time. It was nice to have free days in both Beijing and Shanghai.

Thank you again.

Art & Louise Grim
Dec.17, 2012


Hello Bruce,

We had a great time with all visits and enjoyed meeting the guides and drivers with very nice people in Xian, Guilin and Shanghai where the interaction was excellent. I will send you shortly a longer note.

Michel
Oct. 12, 2012


Teresa Reviews Tibet Discovery on Trip Advisor:

"Fantástica organización, merece la pena confiar en ellos”

La verdad es que no conocíamos la agencia y nos fiamos de lo que vimos en Internet, algunos foros la recomendaban.

Al principio pagar todo de un tirón antes de ir y sin conocer a fondo la agencia nos supuso un poco de angustia, per de verdad que ha merecido la pena.... Todo ha funcionado como un reloj, bien organizado y sin la más mínima oportunidad a la improvisación. Linda fue nuestro agente de viajes y desde le principio la respuesta a nuestras dudas y preguntas fue inmediata. Los guías buenos, cada uno con sus virtudes, pero en general estupendos. Destacar no obstante a nuestra guía de Pekín, Mai, por su esfuerzo en aprender español para agradarnos. Stela, nuestra guía de Xian por su profesionalidad y conocimientos, finalmente Joanna, nuestra guía de Güillín por su sonrisa y simpatía.

En resumen, os recomiendo esta agencia para vuestros viajes a China.

Teresa
September 27, 2012


Hi Laura,

The trip went really well thank you! I had a great time!

Cheers,

Tim
September 25, 2012


Dear Sue,

Yes we all were wary please with your organization. The arrangement with hotel were good to excellent (depending the region) for most of them. We are willing of course to recommend your services to our friends or family; who ever ask about our tour.

Keep the gentle way of dealing with your customers and it will be the improvement in itself. Gana, our guide in Nepal was outstanding and absolutely able to answer any question; we were very impressed by this man.

Best regards to all of you.

Didier & Susi
September 3, 2012


Thank you Sue. So glad you enjoyed the gifts. We are enjoying our time in Nepal...just back from Everest flight...it was amazing!! Now we are ready for home with our wonderful memories. Thank you again for all your help.

Love from Diana & Ian.

Ian & Diana
August 3, 2012


Hi Sue,

We will, I think, summarize it later, but we already know - this trip was very good. And Yes - there stays lot of places, worth to visit. We will see. There are also some other challenges and also money are problem, but China and Tibet stays very high on our "wishlist" for places to visit.

I think, we will also send you some Photoshop later...(grasshopper eating) :-)

I can tell you in name of our small group, we were very satisfied with your services and personal approach.

Thank you for this.

Romana, Peter & Ivan
August 19, 2012


Alex Reviews Nepal Tibet Tour on Trip Advisor:

“Excellent Tibet Experence”

we went to Tibet via Nepal with Tibet Discovery. It was really good expcerence to explore Tibet with them. Everything was set up smothly and well. Thank you very much Tibet Discovery we will back with you for our next trip to Tibet. Keep it up!

Alex
July 3, 2012


Dear Mrs. Jessie Wang,

Thank you for your inquiry as to how I enjoyed my Nepal Trip. Below are my comments.

  1. You, personally, did everything I asked you to do. I asked for a trip to Nepal and you arranged it.
  2. Nepal Dream did a fantastic job. The guide, Ghana something was really, really good and made my stay there very pleasant.
  3. The drivers were very good, because the roads were very dangerous and bumpy, and he avoided accidents, some of the best driving I have ever seen.
  4. The hotel accommodations were fine, but Nepal has power outages for many hours each day for everyone.
  5. Some of the stops in the old parts of towns were truly fantastic, great historical value and fun to walk around in.

I hope someday to still get to Tibet, and the train ride there would have been another great part. There is nothing you can do if no permits are issued.

David Block
June 24, 2012


Hello Judy,

I just wanted to thank you & Laura for all your help with making our trip to China a success.

We had the most wonderful time and all of the plans worked out smoothly. I would like to compliment you & your travel organization on arranging the best tour guides during our trip. Each one of them was superb! They were knowledgeable, genuinely concerned with our accommodations, food, comfort, & safety. We felt totally comfortable with each & every one of them during our visit. I especially want to thank Zack for making sure that I was able to hold the panda!

Cookie, Tina, Jerry Lee, Zack, Vanessa, Tenzin, Hpaka, & Helen were all great. My thanks to them. I hope I have not forgotten any of them. Please pass along our compliments to them all. If we are able to return to China sometime in the future as possibly our son will be staying longer, we will definitely contact you for travel arrangements.

Thank you again,

Debbie & David Kaczmarski
June 15, 2012


Dear Bruce,

Back today from our China Trip. Everything went well and was excellently organized. Thank you very much for everything !! Coming back to you if a Tibet trip will be on our schedule in the future.

Have a nice day!!

Best regards!

Daniel
June 16, 2012


Kevin Reviews Tibet Discovery on Trip Advisor:

“Fantastic holiday - difficult to find adequate words to describe it!”

We have just returned from our fantastic adventure in China, and would just like to say a great thank you to you and everyone in Tibert Discovery Tours who have helped make this trip so memorable for us. We have seen magnificent sights and eaten such great food, that I don't think we will ever forget our wonderful holiday – it was truly superb!

We had a great time in Beijing, and were very grateful for Yoyo who kept us going – she was a wonderful guide with excellent English which made it so much more enjoyable for us. I will always remember her way of dealing with queues, and her bubbly character and expert knowledge turned a good holiday into a great one for which we will always be grateful!

Despite some last minute changes because of the extra limitations put upon us by the authorities - thanks again Elena for sorting this out and combining with the two others to form a group greater than 4!, we managed to get to Tibet. Lhasa and Tibet were again another highlight for us, and again our guide Luo Sang, could not have been better – his knowledge of the people, sights and Buddhist religion was truly encyclopaedic. Again, his character and that of our driver (sorry I don’t know his name) was perfect for us and as well as looking at the magnificent scenery, we learnt a great deal about Tibet. The highlight being the views of Qomolangma which were truly breath-taking in more than one sense! – it was really very difficult to leave Everest Base Camp and the beautiful sight of the mountain, which will remain with me always.

Laura, I hope that I have managed to give you at least some idea of the truly great time we had in China, thank you so much for your help in making our holiday such a great and memorable adventure, and all the extra running around you had to do due to the last-minute changes to the travel permit requirements to get to Tibet!

Certainly a holiday of a lifetime which we will always remember!

Kevin
May 26, 2012


Dear Bruce,

Thank you for such a quick and informative reply.

Yes, Amila Sunje was the one who recommended you. They are absolutely thrilled with your help and the entire trip was fantastic experience.

We'd like to stay for approximately 25 days visit the same destinations as Amila's family. If this is possible, please send us an offer which would include 5 days in Tibet as well and then we will wait for the information update.

Once again thanks a lot and all the best to you!

Amila
June 10, 2012


Hi Bruce,

Back home, and all went well. Thanks for checking up on us; even for the parts that were not included in the package. Everything was seamless with no major issues. This is obviously the result of great planning and execution on your part.

Special note for your reference. We arranged for a trip to the Panda Base, and a mountain with a Tao temple on top (about an hour away from Chengdu) all done on the same day. The travel office at the Sunshine Hotel quoted a price but was unable to execute the plan, so we took a walk over to the Water Hotel and the Assistant Manager, by the name of Viince, did a fine job for us by providing a car/driver and service at a better rate and we had an excellent experience.

Stay well.

When we return to China we'll be in touch.

Ray
June 3, 2012


Jthollo Reviews Tibet Discovery on Trip Advisor:

“Experience of a lifetime”

We took the 8 day train trip tour from Beijing to Lhasa with Tibet Discovery Tours.

We had started planning our trip for April in November and corresponded with Tibet Discovery Tours via email with Bruce. Emails were answered promptly and with detail on all aspects from help with obtaining our Chinese visa to exactly what was included and what changes we desired. Every thing was customized for us, from 3 star or 4 star hotel to adding on an extra day in Beijing.

Our tour guide in Beijing was excellent- YoYo. As a couple with a private guide we felt we had the best possible tour of Beijing. We did all the 'tourist' sites as advertised (Great Wall, Forbidden City, etc) plus YoYo customized other stops such as tour of a Chinese herbal pharmacy.

Tibet Discovery had a lot of difficulty in obtaining soft sleeper tickets on the train in early April due to a heavier than usual demand. When they did get tickets we were in 2 different compartments. With the help and authorized bribe money from YoYo, she was able to have another passenger switch with us just before the train left. We did not want to travel apart, and after riding the train it was a good thing that YoYo was able to get us together. Bruce and YoYo were on the phone together all throughout this. Had we not gotten the same compartment Tibet DIscovery Tours was going to pay for another hotel in Beijing, and fly us to Lhasa or fly us to a stop of the train for the next day. I felt Tibet Discovery did everything in their power to make things right, which they did.

The train trip is an adventure. Not overly comfortable (washrooms on occasions were down right horrible). BUT, the scenery is never ending and we were somewhat "celebrities" and we made many friends, communicating with our limited Chinese. We survived no ill effects with altitude as the highest point of the train is over 5,000meters, dropping down into Lhasa. About 1 in 4 passengers were throwing up with altitude sickness.

We loved Lhasa and found walking around was very safe. Inexpensive restaurants were harder to find and order from than Beijing.

Tibet Discovery tours was only ever a phone call away and when unexpected, non-controllable issues arose, Tibet Discovery handled the situation. I would use them again with no hesitation.

Jthollo
May 26, 2012


Dear Bruce,

Thanks. We had a wonderful trip and was very impressed with your travel service. There was a knowledgeable guide to meet us every step of the way. The trip went smoothly without any problems. Of note, we really enjoyed Autumn in Shanghai. She is probably one of your best people in your travel company. We will recommend your service to our friends.

Also, I am developing a travel website at www.whatsgoingonworld.com and will be soon featuring photos from our trip to China. If you have a website link and banner ad for advertising your company I will be happy to include with the information from our trip at the new website.

Thanks again,

Tom Wakefield
May 25, 2012


Dear Bruce,

We are arrived in Kathmandu. My health goes better now.

For details and feedback from the trip we do it from home. This is after the 20th of May. I can call you from my office. If it is further necessary we can do it by E-mail. From my side to you: If you have in future travellers from Germany you can give me her phone number and I call them in case of any doubts.

Thank you for your assistance and the message that we get money refund by PayPal.

Kind Regards,

Ulrich
May 23, 2012


Dear Laura,

I want to thank you for all the work you put into our trip. We appreciate that you kept in contact throughout and were there to help with some of the problems we encountered.

Need to mention here that the guide from Nepal was great. He was helpful, informative, interested in us. He was able to get us to Kathmandu under very trying circumstances. When we were leaving Dhulikel we found out there was a country-wide strike. The people were not allowing any transport by car throughout Nepal. The guide was able to convince the people that Jody was sick and needed to get to the airport.

The kids had sticks and were very threatening but cooler heads prevailed. Most of the people let us thru because we were tourists but for a while we felt very threatened. The guide was very calm and composed which enabled us to get to the city and our hotel safely. Because of the strike we missed visiting the town of Bhaktapur but we had a good time in Kathmandu nonetheless.

Over all the trip was good. Again, thanks for everything.

Arthur
April 30, 2012


Dear Laura,

We have just returned from our fantastic adventure in China, and would just like to say a great thank you to you and everyone who has helped make this trip so memorable. We have seen magnificent sights and eaten such great food, that I don't think we will ever forget our wonderful holiday – it was truly superb!

We had a great time in Beijing, and were very grateful for Yoyo who kept us going – she was a wonderful guide with excellent English which made it so much more enjoyable for us. I will always remember her way of dealing with queues, and her bubbly character and expert knowledge turned a good holiday into a great one for which we will always be grateful!

Lhasa and Tibet were another highlight for us, and again our guide Luo Sang, could not have been better – his knowledge of the people, sights and Buddhist religion was truly encyclopaedic. Again, his character and that of our driver (sorry I don’t know his name) was perfect for us and as well as looking at the magnificent scenery, we learnt a great deal about Tibet. The highlight being the views of Qomolangma which were truly breath-taking in more than one sense – it was really very difficult to leave Everest Base Camp and the beautiful sight of the mountain.

I hope that I have managed to give you at least some idea of the truly great time we had in China, thanks you so much for your help in making our holiday such a great and memorable adventure!

And I will give my answers below:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Her responses were always timely. If she was not available, other agency staff members responded for her. WE always were assured that we would have an answer when needed.

2. How do you comment your tour arrangements?
Everything was excellent and hassle free. Christine facilitated the acquisition of our permits quickly and on time despite last minute requirements for my husband to get endorsements from local Chinese businesses. Our guide and driver in Tibet were the best. The handling of the Tibet trip was so good, we used the agency for other travel arrangements while we were in China. My husband who goes to China frequently for business will continue to use the agency due to their efficiency.

3. Your general opinion on us?
Professional, enthusiastic, reliable!

All the best,

Kevin, Rob & Lee
April 28, 2012


Dear Bruce,

Thanks for everything! Your assistance during the past several months has been outstandingly good and we would like to write a message to your company saying how much we have appreciated your excellent services. Would you be kind enough to e-mail us the name and e-mail address of the person to whom we should send this message.

Thanks and very best regards,

Ian Ross & France Galand
April 26, 2012


Dear Linda,

As it all seems to me now, you have been an excellently patient and helpful advisor, and I delightfully am expecting to enjoy the arrangements our agreement promises.

BLH
April 22, 2012


Hello Bruce,

Thank you for arranging our trip to Tibet, a very different and wonderful travel experience.

Yo Yo was a very knowledgeable and helpful guide and we enjoyed her company. She was very patient with all of our history and cultural questions. We were very thankful to Yo Yo and all of her efforts to get us a shared compartment on the train.

Teresa & John Hollo
April 19, 2012


Hi Ian,

Yes we were very happy with the football result! Sorry for the delay getting back to you – we wanted to wait until we had sorted through the thousands of photos we took on our trip! Attached are a few from our trip to Leshan that we thought you might like.

Thank you so much for all the work you did for us, and for giving up your Saturday to take us to Leshan. We had a great time!

I wanted to let you know as well that the refund came through in full for the Tibet trip. Thanks again for being so kind and refunding the full cost of the flights.

Best of luck for the future!

Liz & David
April 17, 2012


Hi Christine,

Tibet was great. You did an excellent job for us there. Norbu, the guide and Nema, the driver were the best. We would recommend them highly. Please use them again. Your clients will be very happy.

Thank you so much.

Jessica
April 12, 2012


Dear Ian,

We just received a visitor’s visa to China for one year.

Indian community in this area is organizing a pilgrimage to Tibet. There are 10 to 15 families considering to go to China and Tibet. This new development and we have decided to join the group instead of venturing the trip all by ourselves. Essentially, we are postponing the trip.

Please accept our sincere thanks for your assistance in educating us on China and Tibet. I have forwarded your contact information to the proper people. They are getting everything together. I will forward all the information you provided.

Again Thanks for your assistance.

Madhav & Saroj
April 12, 2012


Hi Sue

We are back in India - we arrived here yesterday morning. We will be leaving for Toronto (Canada) on July 16th.

Once again thank you so much for your professionalism, enthusisam and dedication. We are so lucky to have people like yourself Elena and of course Christine who has put in a lot of time and effort also. Our whole trip was wonderful and of course we would definitely want to visit your motherland soon, not only that we would like to bring along some of our friends also.

We will also be highly recommending your services to anybody who is interested in visiting your beautiful country. Nancy had requested our boarding passes from Beijing to Chongqing as per your your instructions - something to do with the insurance, so we had handed over the boarding passes.

Besides visiting other places we would definitely like to take the train ride to Lhasa - may be Budha will listen soon! Do keep us posted about any tours that might be coming up. Please do keep in touch.

All the best

Usha
July 18, 2012


Alex Reviews Tibet Discovery Tours on Trip Advisor
Alex Reviews Tibet Discovery Tours on Trip Advisor

I arranged my travel to China and Tibet and this agency was very professional. Travelling alone is difficult but they could arrange a room shared with another guy in order to decrease price... I will always thank that :). I visited all the places according to the itnierary. I really recommend this agency Tibet Discovery Tours.

Visited August 2011

Alex
March 5, 2012


Gabi Reviews Tibet Discovery Tours on Trip Advisor
Gabi Reviews Tibet Discovery Tours on Trip Advisor

I would like to thank Tibet discovery tours for the most amazing holiday. I would say to anyone out there that is looking for a holiday to China or tibet that Discovery tours is the best company you will find, they are so helpful and will make your holiday stress free. Discovery tours organised everything for us from permits and internel flights to Tibet, then back to Bejing all accommodation organised and all at a remakable price. I wouldn't hesitate to use this company again. I would like to thank everyone involved with our trip from Tibet Discovery Tours you ROCK!!!!

Visited August 2011

Gabi
March 1, 2012


Jessica Reviews Tibet Discovery Tours on Trip Advisor
Jessica Reviews Tibet Discovery Tours on Trip Advisor

My husband and I just returned from Tibet and China. We needed help facilitating the Tibet portion of our trip and found this agency online.

Christine, our primary contact was exceptional. Her communication was always prompt and accurate. Her associates, Karen and Linda were responsive when Christine was unavailable. Their handling of all aspects of the trip, from last minute permits, train reservations and selection of guides was flawless. We were so pleased with their handling of the Tibet portion of our trip, we used them for numerous and changing air reservations throughout China.

My husband who travels to China frequently on business vows he will use this agency for all internal China travel in the future. We were happy to meet Christine in Chengdu who offered her services to tour the Panda Reserve with us. What a delight! Her enthusiasm and charm matches her competence. The agency is lucky to have her as an employee. The other "Chengdu Girls", Linda and Karen, were great as well. Finally, we want to acknowledge our Tibetan guide, Norbu and our driver, Nema. They were exceptional. Norbu's knowledge of Tibet, Buddhism and the sites enhanced our experience. We felt safe in Nema's care even when the road conditions were less than ideal. We highly recommend them as well. Thanks to all for making our trip special and easy!

Visited April 2012

Jessica
April 24, 2012


Ghibli Reviews Tibet Discovery Tours on Trip Advisor
Ghibli Reviews Tibet Discovery Tours on Trip Advisor

I really appreciated the kindness of the Tibet Discovery Tours staff and how smooth the communications back and forth went. It was very nice to know that you could ask them anything and also bring in some own ideas. The trip itself was amazing and we had friendly and interesting guides. The only mishap was, when the guides didn't seem to know that we have changed our itinerary slightly for one night, but in the end it all worked out fine.

Visited September 2011

Ghibli
March 5, 2012


Maria Reviews Tibet Discovery Tours on Trip Advisor
Maria Reviews Tibet Discovery Tours on Trip Advisor

Found Tibet Discovery online and from the start of email exchange, I found Elena, very competent. Actually, found a cheaper Tibet tour on a different site, but opted to stay with Tibet Discovery because of exceptional way this company handles their communication with clients. Am very satisfied from start to finish. Whenever I send email, there will always be a prompt reply no matter what time of the day....just wonder if they ever sleep...???? Once, Elena couldn't give reply to my email, surprisingly there was Bruce who also was so prompt in replying to all my queries. Just amazing how their staff work and treat their clients.

The original schedule was changed to a week later due to some visa problems, but to make it up for the inconvenience, Elena upgraded our hotel accommodation in Chengdu, as well as our tour. We had a private tour. Top this, Elena went out of her way to treat us to a dinner in her home. What a sumptuous meal Elena, her mom and her friend made for us prior to our Tibet train trip. She and her brother even took us to the market nearby their home so we could buy food for the train trip. She made us feel like a family not just clients. How awesome is that!!! You will never find a sales agent like her in any part of the world, only in Chengdu!

Additionally, she kept track of us while in Tibet....making sure everything was in order. We also had a great tour guide Norbu in Tibet.

Tibet Discovery is one company who takes serious care of their clients and the business. Thank you Elena, and Bruce.

Maria
April 27, 2012


Found Tibet Discovery online and from the start of email exchange, I found Elena, very competent. Actually, found a cheaper Tibet tour on a different site, but opted to stay with Tibet Discovery because of exceptional way this company handles their communication with clients. Am very satisfied from start to finish.

Whenever I send email, there will always be a prompt reply no matter what time of the day....just wonder if they ever sleep...???? Once, Elena couldn't give reply to my email, surprisingly there was Bruce who also was so prompt in replying to all my queries. Just amazing how their staff work and treat their clients.

The original schedule was changed to a week later due to some visa problems, but to make it up for the inconvenience, Elena upgraded our hotel accommodation in Chengdu, as well as our tour. We had a private tour. Top this, Elena went out of her way to treat us to a dinner in her home. What a sumptuous meal Elena, her mom and her friend made for us prior to our Tibet train trip. She and her brother even took us to the market nearby their home so we could buy food for the train trip. She made us feel like a family not just clients. How awesome is that!!! You will never find a sales agent like her in any part of the world, only in Chengdu! Additionally, she kept track of us while in Tibet....making sure everything was in order. We also had a great tour guide Norbu in Tibet.
Tibet Discovery is one company who takes serious care of their clients and the business. Thank you Elena, and Bruce.

Maria & Andrew
April 27, 2012

Hello Bruce,

Thank you for arranging our trip to Tibet, a very different and wonderful travel experience.

 Yo Yo was a very knowledgable and helpful guide and we enjoyed her company.  She was very patient with all of our history and cultural questions.  

 We were very thankful to Yo Yo and all of her efforts to get us a shared compartment on the train.  In retrospect, we were a bit disapointed that we spent our last afternoon and evening in Beijing, missing meal times to devoting all our time resolving the train issue.  We are glad we did insist on travelling together as it would have not been at all enjoyable to be separated as we were the only foreigners on the train. (language).  

 Before I make any submissions to Trip Advisors, etc, I would like to bring up our tour in Tibet. Tanjing was very pleasant and knowelgable, his English acceptable, however we missed several attractions.  On Day 2 we started at 10:30 and back at the hotel at 2:30, missing the Sara Monestary.  Tanjing told us it was under repair and not worth seeing.  Later in the evening, while talking with other tourists they mentioned how much they enjoyed the debating monks.

The Best,

Terry
April 19, 2012

Hi Christine,

We arrived home in LA last night. We had a great time in Tibet and China. You were the most helpful and efficient and made our trip a success. We were so happy to meet you in Chengdu.

Now that we are home, can you send us another copy of the trip evaluation form? We want to make sure that your bosses know what a great job you and the other "Chengdu Girls" did in helping us.

Looking forward to hearing from you.

Best,

Jessica
April 18, 2012

Dear Bruce,

All of the accommodation that we stayed in was fine, we found the rooms were clean and all staff very friendly. In fact we both thought the accommodation was better than we had been expecting especially the hotel in Lhasa. The guide that we had was very good, his knowledge on Tibet customs and religion was amazing and he was happy to share his knowledge with us. The trek he looked after us well. We were also very happy to some small changes he suggested to the itinerary to spread some of the sightseeing out a bit, we also had a nice amount of time for ourselves.

Suzi & Luis
April 9, 2012

Hey Bruce,

We felt very well looked after whilst in Chengdu and Bifengxia and will no doubt keep in touch with our tour guide Melody via email. Also, the driver was punctual and a good driver. Norbu and the driver were superb. Norbu looked after us very well and willingly shared some of his huge knowledge of the mountains etc. We were very sad to leave Lhasa behind and to have to say goodbye to Norbu and the driver - There was good camaraderie in the truck.

Roger
April 5, 2012

Dear Bruce,

Lamu was a wonderful tour guide. She went out of her way to explain in detail the aspects of the monasteries and palaces. Her breadth and depth of knowledge is immense. As a person, she made us feel welcome in Tibet. She gave us advice regarding how to negotiate with the local merchants. She took us to see the Potala Palace at night to see it illuminated and the wonderful Potala Park with its fountains and music. When Jan was feeling tired, Lamu recommended that we return to the hotel to rest for an hour before continuing the tour. Her concern was for our well-being and comfort as well as providing an excellent visit to Lhasa. If we were to return to Tibet, we would request to have Lamu as our tour guide. The driver did a very good job navigating the streets of Lhasa. Since he did not speak English, we did not have an opportunity to interact with him. He was punctual and waited patiently while we toured.

Janet
March 29, 2012

Dear Bruce,

By the way, I graciously thank you for being so competent. Even in the middle of the night, or wee hour of the night you will send reply so quickly.  I wonder if you still sleeps....ha! na!  I sincerely thank you for being so helpful and giving me too quick responses.

Warmest regards!

Maria
March 27, 2012

Hi Elena,


Sorry for the late reply, but I wanted to sort through my pictures before I answered you, so I could send you some.

Our trip to Tibet was very interesting. It is a beautiful country and both our guides and drivers in Xining and Tibet were very good and kind people. But first, me and my family want to thank you for the nice surprise in Xining with the birthday cake!! That was wonderful, thank you.

We still enjoyed our trip very much. The accommodation was very good, the guides did a wonderful job and we learned a lot about Tibet, Buddhism and the people. I am sure we will be thinking of this journey for a very long time!!

I wanted to thank you for the very nice correspondence! I have enjoyed planing this trip for me and my family very much and our communication via mail was a big part of that. Thank you for making my mother's birthday tibet trip a success.

If you need anything else (pictures etc) please let me know.

Have a nice week!

Kind regards         

 

Leila
Feb. 25, 2012

Dear Bruce,

Hello from Australia just wanted to thank you again for your help with our trip we had the most wonderful time and plan on coming back in a couple of years. I have attached a couple of photo's for you. Can you please pass the one of Elena and myself to Elena.
How do I write a review for you website?
Kind Regards

Sonia
Jan 29th, 2012

Dear Bruce,

I’m fine. Thanks.

After 7 hours delay on my flight back to Munich – I had to wait from 11pm to 8am on the Beijing airport – and the first two working days with total 31 hours in the office I was really tired. So far I did not contact any friend because I was just tired or busy with work. ;-)

I hope I find time at the weekend to start writing my report (only German).  And then I will go through my 2499 pictures and movies!!!!!!!!!!! Stupid!

But the most important picture for both of us. It is called: the beginning of a wonderful friendship!

I’ll come back to you asap.

Katja
Jan 21st, 2012

Hi Elena,

Thanks for the final itinerary.

As I said already, the tour is really great, and also the tour guide and the driver are great. There is no problem at all with them or the itinerary. They are very flexible with regard to my wishes.

You should really come here and visit - Tibet is amazing. Right now I'm in Zhangmu which is again very different from the rest of Tibet, a lot of green - completely different from the other parts.

Thanks again.

Bye,

Marcus

Dear Bruce,

I just wanted to let you know that my family and I had a wonderful time on the tour. Kang was a terrific guide and the driver was very good too. We enjoyed seeing all of the sights, religon, landscape and people of Tibet. Kang was very knowledgeable and answered all of our questions. We will definitely use Tibet Discovery Tours for our next adventure and will tell our friends. Your company made it so much easier for us traveling with children.

Thank you again for everything!

Barry
Nov 18th, 2011

Hi Elena,

I'm about to finish my trip to China. Thanks a lot for all your attentions and for all the amendments that I requested, also the accomodation in Tibet with Jurgen, the german guy, for decrease costs.

You are incredible, it's a pity that I didn't meet you in person but I'm sure one day it's going to happen.

I really appreciate all the effort you did for my trip, it was fantastic. I will recommend you with all the people that things in travelling to China.

Regards!

Alejandro Lafont

Hi Elena,

Everything is going very well on our trip, thanks so much for all your organization.

I wanted to get back to you about Chengdu and the visit to Panda Base Camp. We get in to Chengdu on Monday 14 Nov at 1:05pm. Could you please arrange to have a driver meet us at the airport and take us to the Panda Base Camp (we will leave our bags in the car), and then return us to the airport when the camp closes at 6 pm. Our flight to SH is at 9:05pm. I don't think we need a guide.

Since we are en route to Everest it will be difficult for me to get on the internet and pay the 400RMB via paypal. Could we pay the driver when we see him, or pay our guide in Tibet cash?

Thank you!

Nicki
Nov. 2011

Thank you Ian

 We had a great time in Tibet and our tour guide was wonderful!


Jan 6, 2014

 

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